Versatile NCMA with Clinical and Admin Expertise

LINDA MATTHEWS, NCMA

**.**********@*****.*** 623-***-****

PROFESSIONAL SUMMARY

Versatile and patient focused National Certified Medical Assistant with decades of clinical, administrative, and patient support experience across hospitals, outpatient clinics, and specialty practices. Strong proficiency in EMR systems, patient intake, diagnostics, insurance workflows, and multi disciplinary coordination. Recognized for professionalism, reliability, empathy, and adaptability in fast paced environments.

PROFESSIONAL EXPERIENCE

Dispatcher

Dec 2023 – Jun 2024

Coordinated routing and dispatch for the delivery of critical surgical supplies.

Communicated with drivers and hospitals to ensure safe, accurate, and timely deliveries.

Fast paced, accuracy, organized, and detail oriented.

Recreational Therapist

Jun 2023 – Dec 2023

Led therapeutic recreational programs for veterans with advanced dementia.

Supported patient engagement, mobility, and emotional well being.

Certified Medical Assistant

Aug 2014 – Dec 2022

Performed patient vitals, intake, and health histories.

Conducted EKGs, PFTs, ear lavages, and administered injections.

Enter patient data accurately into EMR systems.

Supported multiple healthcare sites, ranging from outpatient clinics to specialty care.

Provided flexible clinical and front-office coverage.

Completed front and back-office workflows, including patient intake and clinical support.

EDUCATION

Associate of Business Management (Healthcare)

Diploma, Medical Assisting

Certificate, Medical Secretary

COMPETENCIES & CERTIFICATIONS

National Certified Medical Assistant (NCMA)

CCMA

CPR / AED

BLS

CNA

Customer Service, Leadership and training

Medical Scheduling, Insurance Verification, EMR (Epic), Documentation, Data Entry

Extensive medical, clinical skills; Phlebotomy, Venipuncture, Vitals, EKGs, PFTs, Injections, Triage, Patient Intakes, Medical Scheduling, Insurance Verification, and numerous EMR systems.

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