Email- ************@*****.***
Phone- 615-***-****
Smiths Grove,KY
SUMMARY Empathetic and passionate professional with extensive experience in customer service and care giving. Skilled in active listening, multitasking, and building genuine relationships with clients. Dedicated to helping pet parents and their companions with compassion,
patience, and attention to detail.
EDUCATION
EXPERIENCE
SKILLS
Tracy Mitchell
High School Diploma - Lone Oak High School
(Graduated 1986)
Clerk / Secretary / Sign Maker
Sign World, Glasgow, KY 1 2009 - 2020
• Managed daily customer interactions with professionalism and empathy.
• Designed and produced custom signage while maintaining high-quality standards.
• Handled administrative duties including phone
communication, scheduling, and record keeping.
• Supported team operations and ensured projects were completed on time.
Certified Nursing Assistant (CNA)
Bowling Green, KY 1990 - 2009
• Provided compassionate care to patients and their families, maintaining dignity and comfort.
• Monitored patient needs, communicated with healthcare professionals, and ensured safety.
• Developed strong interpersonal and multitasking skills under high-stress conditions.
• Built trust and rapport with patients through empathy and active listening.
• Customer Service & Communication
• Empathy & Compassion
• Leadership & Team Collaboration
• Multitasking Under Pressure
• Attention to Detail
• Problem Solving
CERTIFICATIONS & LEADERSHIP
• Local 4-H Leader
• Brownsville KY 4-H Council /
Board of Extension Council