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Operations Management - HR & Admin Specialist

Location:
Brownsburg, IN
Posted:
January 18, 2026

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Resume:

KIMBERLY J

BOYD

CUSTOMER SERVICE OFFICE

MANAGER

317-***-****

********@*****.***

Brownsburg, IN 46112

CONTACT

SKILLS

• Vendor relations

• Receivables management

• Confidential record handling

• Leadership skills

• Analytical problem solving

• Operational management

• MS Office expertise

• Decisive judgment

• CRM strategies

Successful at managing operations and enhancing customer care, with expertise in accounts receivable and confidential records management. Skilled in team leadership and decision-making, leveraging CRM to strengthen client relationships. Offering abilities in data entry and the use of multiple databases for effective operations. PROFESSIONAL SUMMARY

OPERATIONS MANAGER/CUSTOMER CARE REPRESENTATIVE

VRC COMPANY LLC

OFFICE MANAGER/STORAGE&WAREHOUSE MANAGER

CD-COM SYSTEMS MIDWEST, US

EXPERIENCE

December 2022 - Present

• Customer Care

• Accounts Receivables

• Confidential Records Management

• Data Entry

• Attention to detail

• Accuracy and Confidentiality

• Use of multiple data bases simultaneously

June 1997 - December 2022

• Maintain Senior Level Confidentiality

• Reporting the daily workings to the owner of the company

• Proof emails, contracts, company letters for owner

• Accounts Payable and Receivables

• Senior Level Travel Arrangements

• Arrangement of company/employee events

• QuickBooks

• Acquired by VRC in 12/2022

High School Diploma

Avon High School, Avon Indiana

Business

IUPUI, Indianapolis, Indiana

EDUCATION

References available upon request

REFERENCES



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