KIMBERLY J
BOYD
CUSTOMER SERVICE OFFICE
MANAGER
********@*****.***
Brownsburg, IN 46112
CONTACT
SKILLS
• Vendor relations
• Receivables management
• Confidential record handling
• Leadership skills
• Analytical problem solving
• Operational management
• MS Office expertise
• Decisive judgment
• CRM strategies
Successful at managing operations and enhancing customer care, with expertise in accounts receivable and confidential records management. Skilled in team leadership and decision-making, leveraging CRM to strengthen client relationships. Offering abilities in data entry and the use of multiple databases for effective operations. PROFESSIONAL SUMMARY
OPERATIONS MANAGER/CUSTOMER CARE REPRESENTATIVE
VRC COMPANY LLC
OFFICE MANAGER/STORAGE&WAREHOUSE MANAGER
CD-COM SYSTEMS MIDWEST, US
EXPERIENCE
December 2022 - Present
• Customer Care
• Accounts Receivables
• Confidential Records Management
• Data Entry
• Attention to detail
• Accuracy and Confidentiality
• Use of multiple data bases simultaneously
June 1997 - December 2022
• Maintain Senior Level Confidentiality
• Reporting the daily workings to the owner of the company
• Proof emails, contracts, company letters for owner
• Accounts Payable and Receivables
• Senior Level Travel Arrangements
• Arrangement of company/employee events
• QuickBooks
• Acquired by VRC in 12/2022
High School Diploma
Avon High School, Avon Indiana
Business
IUPUI, Indianapolis, Indiana
EDUCATION
References available upon request
REFERENCES