AI-Driven Software Engineer with 10+ Years Experience

Pavan Kumar Ramnath

Seattle, WA Open to relocation 425-***-**** ***.********@*****.*** www.linkedin.com/in/pavankr AI-forward Software Engineer 10+ Years Creating Customer and Business Value Career Summary

AI-forward software engineer with experience in large-scale system support, resolution of 1,100+ technical issues, and data investigations that recovered over $100K in royalties. Strengthened the stability and performance of a $1.5B royalty system, automated 400+ hours of manual work, and supported software launches that delivered more than $400K in efficiency gains. Recognized for deep root cause analysis, high-quality documentation, operational excellence, and strong ownership. Core Competencies

Languages & Tools: Python, SQL, Java, AWS (CloudWatch, Redshift, Glue, RDS, QuickSight, Athena, API Gateway, DynamoDB, CDK), ETL/Data Pipelines, Postgres, Cron, Git

AI/ML Exposure: LLMs, Prompt Engineering, OpenAI Codex, GitHub Copilot, RAG, AnythingLLM, Ollama, R, Scala Professional Skills: Operational Excellence, Incident Management, Monitoring (Dashboards, Alarms, Metrics), Documentation, Troubleshooting, API Debugging, Log Analysis, KPI Reporting, Data Quality & Validation, Data Privacy & Governance, Cross- Functional Collaboration, Program & Project Management Professional Experience

Software Application Engineer, Amazon Seattle, WA Oct 2022 - Present Senior IC role focused on single-threaded ownership and high-value multi-year VP-level project

● Launched AWS-based manufacturing orchestration software across 4+ $100M+ ARR sites by setting up and validating infrastructure, conducting end-to-end testing, and managing launch and post-launch support, enhancing data availability, customer experience, and driving $400K+ in annual performance improvements.

● Owned and optimized technical operations for a $1.5B+ business-critical royalty disbursement program, ensuring financial accuracy, timeliness, and operational excellence.

● Performed data discovery, analysis, and validation using SQL, ETL, and AWS Redshift to correct data quality issues and restore $100K+ in lost royalties. This included testing metadata API endpoints, validating payload fields, and identifying cross-service discrepancies to prevent further incorrect disbursements.

● Refined SOPs, streamlined triage workflows, and clarified documentation, reducing operational workload by 30%. Trained 40+ new hires in operational excellence, accelerating ramp-up and embedding best practices.

● Led cross-functional global teams to resolve software version inconsistencies across multi-billion-dollar manufacturing sites, cutting resolution time by 50% and improving system reliability. Software Support Engineer, Amazon Seattle, WA Dec 2018 - Sep 2022 Data-focused IC role spanning feature rollout, automation, privacy and technical enablement

● Diagnosed and resolved 1,100+ technical issues, performed root cause analysis, and improved documentation to prevent recurrence, strengthening system reliability.

● Productionized a $500M+ ARR royalty system and implemented AWS-, Python-, and SQL-based automation, cutting manual effort by 60% and saving $40K annually.

● Built ETL pipelines using Python and SQL-based cron jobs to parse, clean, and format unstructured data, enabling a director-level feature launch impacting 2K+ top authors.

● Analyzed and documented 70+ data sources, strengthening data governance and privacy compliance through cross- functional collaboration with development, product, and legal teams. Software Development Engineer, Amazon Seattle, WA Feb 2015 - Dec 2018 Individual contributor role centered on turning data into insights and optimization

● Built interactive dashboards with SQL, JavaScript, HighCharts.js, and Ruby to visualize video playback and performance metrics, improving data visibility and enabling faster, data-driven team decision-making.

● Co-developed a CDN partner metrics forecasting system using Java, R, and RESTful APIs, enabling more accurate long- term capacity planning.

Software Engineer, Accenture Hyderabad, TS Jun 2011 - Jul 2013 Enhanced mission-critical business applications for a top telecom technology provider

● Awarded Stellar (Rising Star) for rapidly improving business-critical applications through technical troubleshooting and process optimization, reducing user issues by 10%+. Education

Georgia Institute of Technology, Master of Science, Computational Science and Engineering (Data Analytics), 2014 Osmania University, Bachelor of Engineering, Computer Science and Engineering, 2011

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