Olivia Lawson
224-***-**** **********@*****.*** Broadview, IL 60155
SUMMARY
Dedicated and compassionate recent high school graduate eager to utilize strong interpersonal skills and empathy in a role as an Activity Aide at a nursing home. Passionate about enhancing the quality of life for elderly residents through engaging activities and personalized care. Possesses a genuine desire to make a positive impact on the lives of others while gaining valuable experience in the healthcare industry. Highly organized, adaptable, and committed to providing exceptional service while fostering a supportive and enriching environment for residents. SKILLS
Compassionate and empathetic
communication skills
Ability to plan, organize, and facilitate
recreational activities.
Patience and understanding when working
with individuals with varying physical and
cognitive abilities.
Creativity in designing activities that cater to
diverse interests and capabilities.
Ability to work effectively as part of a
multidisciplinary team.
Sensitivity to cultural differences and respect
for individual preferences and backgrounds.
Time management skills to balance multiple
tasks and responsibilities effectively.
EXPERIENCE
Cashier, Sams Beauty, November 2023-February 2024
Melrose Park, IL
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Delivered high level of customer service to patrons using active listening and engagement skills.
Office Assistant, Tressler LLP, September 2022-May 2023 Chicago, IL
Greeted visitors, determined their needs and directed them to the appropriate personnel. Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies. Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Performed data entry tasks into various computer systems accurately and efficiently. Maintained an organized filing system of paper documents and electronic files. Volunteer, The Light Box Project NFP, October 2019-October 2021 Oak Park, IL
Assisted with fundraising efforts, including event planning and donor outreach. Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs
Collaborated with other volunteers to create a positive work environment. Offered support and assistance to community members. Helped with the prep, set up, and breakdown of community and public events. Educated local community residents about available health and wellness resources. Developed appropriate treatment plans focusing on each individual's needs. EDUCATION AND TRAINING
High School Diploma
Christ The King College Prep, Chicago, IL June 2023