Cybersecurity-Focused IT & Operations Professional
Resume:
OBJECTIVE
EDUCATION PROFESSIONAL EXPERIENCE
SKILLS
Horn Lake, MS
*****.***********@*****.***
CHRISTOPHER TOWNS
Cybersecurity Enthusiast
Results-driven cybersecurity professional with a strong educational foundation and hands-on experience in IT operations and systems support. Skilled in ethical hacking, network security, risk assessment, and cybersecurity policy development. Adept at leveraging enterprise systems, streamlining processes, and ensuring data integrity. Known for problem-solving, teamwork, and a proactive approach to project execution.
Idexx Laboratories Memphis, TN Feb. 2011 - Jun. 2025 Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Streamlined warehouse organization for improved
efficiency in locating items and fulfilling orders. Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
Collaborated with team members to ensure timely
completion of daily tasks, increasing overall productivity. Enterprise Car Rental Memphis, TN Aug. 2009 - Nov. 2010 Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
Enhanced company revenue by upselling additional services and insurance packages to clients.
Streamlined the rental process with efficient use of car rental software programs and tools.
Federal Express Memphis, TN Oct. 2005 - Apr.2009 Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
Managed warehouse operations and verified proper
shipment procedures.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Collaborated with team members to ensure timely
completion of tasks and high-quality work standards. Associates of Art (AA)-Computer
Information System
Inventory Tracking
Warehouse Organization
Cycle counting
Data Management
Records Management
SAP
MS Office
Teamwork and Collaboration
Attention to Detail
Inventory Specialist
Service Agent
Material Handler
Northwest MS Community College-
Senatobia, MS
CERTIFICATIONS
Certified Equipment Operator
Cyber Security Assurance Certificate
TECHNICAL SKILLS
Security & Networking: Ethical
Hacking, Risk Assessment,
Information Assurance, Network
Security, Troubleshooting
Software Support: Technical
Support, Software Installation,
Windows Systems
Professional: Project
Management, Technical Writing,
Communication, Team
Collaboration
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