Warehouse Associate Amazon Operations Specialist
Resume:
YVENA CAYO
754-***-**** *********@*****.***
PROFESSIONAL SUMMARY
Dependable and motivated warehouse associate with hands-on experience in Amazon operations and customer service. Proven ability to work efficiently in fast-paced environments while maintaining high productivity standards and safety compliance. Strong team player with excellent organizational skills and a customer-focused mindset.
CORE COMPETENCIES
1)Amazon warehouse operations (fulfillment, sorting, packing) 2) Picking, packing, and scanning items with accuracy 3)Meeting hourly productivity and quality goals 4) Inventory control and stock organization 5) Safety procedures and OSHA compliance
PROFESSIONAL EXPERIENCE
Warehouse Associate
Amazon Miami, FL
2024 – 2025
Picked, packed, and prepared customer orders for shipment with speed and accuracy
Utilized RF scanners and warehouse management systems to track and manage inventory
Maintained clean, organized, and safe work environment in compliance with Amazon standards
Consistently met or exceeded daily performance metrics and quality benchmarks
Followed all Amazon safety policies and procedures to ensure workplace safety
Collaborated effectively with team members to achieve department goals
Customer Service Representative
Amazon Miami, FL
2024 – 2025
Provided professional and friendly assistance to customers through various channels
Resolved customer issues efficiently while maintaining high accuracy standards
Communicated clearly with team members and supervisors to ensure smooth operations
Maintained positive attitude and professionalism in high-volume environments
Consistently received positive feedback for problem-solving and customer care
EDUCATION
High School Diploma
Hosanna College Miami, FL
2020 – 2024
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