Customer Service Professional with Broad Industry Experience

CHESTINA MILLS

Lithonia, GA 404-***-**** *************@*****.***

Customer Service Representative, 02/2019 - Current Travel Outlook

• Answered incoming customer calls, Roadside Assistance, Disney, Apple, Turbo Tax, Magic Jack Customer Service Agent, 06/2016 - 12/2016

Amazon

Answer inbound calls, Problem solving, Troubleshooting customer accounts, Upsells, Refunds, Assist with recommendations, Shipping/reshipping

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Customer Service, 01/2015 - 06/2017

Teletech

• Answer inbound calls, Problem solving, Product knowledge, Actively listening Customer Service, 03/2012 - 01/2015

Arise

• Answer inbound calls, Problem solving, Time management, Actively listening, Organizational skills Server/Cashier, 01/2009 - 01/2010

The Cookery/Flying J Travel Plaza

Totaled checks, presented them to customers and accepted payment for services, Recorded amounts and types of special food items served to customer, Accepted food orders and relayed orders to kitchens and serving counters

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Customer Service, 01/2007

Garden Ridge

Received cash from customers and employees for payment of goods and services, Computed bills, itemized lists and tickets showing amount due, Made change for cashed checks and issued receipts and tickets to customer

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WORK HISTORY

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