Operations and Customer Service Leader with Tech Expertise

PROFILE

Very computer literate,and lots of customer service experience 35+ years.

EXPERIENCE

UNITED AIRLINES-2015-2016

Ticket agent, gate agent, baggage office, help train new agents. Good customer interaction and problem solving skills.

AIR CANADA -2013-2015

Ticket agent, gate agent, baggage office, help train new agents. Good customer interaction and problem solving Skills.

AM REALTY — 2011-2013

Appraising houses for the banks, taking professional pictures and sending the reports of valuation. BPO work. As an agent . show and sell /rent homes REIC INC -1996-2011

CEO of my own computer hardware and wholesale company, accounting, inventory, sales at trade shows and local sales on the internet. Media advertising, and employee hiring and training.

EDUCATION

BCC COCONUT CREEK FL -AA COMPUTER SCIENCE AND BUSINESS MANAGEMENT..

Sales real estate agent Florida license-1996-present SKILLS

Very computer literate in hardware and some software, lots of customer service experience in leadership and management.

REFERENCES

Upon request

561-***-**** *******@*****.***

DEBORAH M FARQUHARSON

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