Assistant Waiter for Cruise Line (Hospitality Graduate)

PRATEEK RAUT

*************@*****.*** +91-913*******-**/2 B Attar nagar, Vijapur road, Solapur. Indian SUMMARY

Hospitality graduate with experience in front office operations, guest services, and customer support in hotel and service environments. Currently working as a Shift Manager with strong communication, problem-solving, and guest-handling skills. Seeking a Guest Service or Front Office position in Luxembourg in a multicultural, service-focused environment. OBJECTIVE

Dedicated hospitality professional aiming to join a cruise ship's front office department, bringing strong communication skills, a positive attitude, and a commitment to providing world-class guest service in an international setting. PROFESSIONAL EXPERIENCE

Shift Manager Nov 2025 - present

Dominos . Solapur .

Supervised daily store operations, managed team performance, ensured product quality and Customer satisfaction, handled cash and inventory, and maintained high standards of safety and hygiene during shifts. Front Office Executive May 2024 - Aug 2025

Hotel Vaishnavi Heights.. Solapur .

Managed front desk operations including guest check-ins, check-outs, and reservations; handled guest inquiries with professionalism; coordinated with departments to ensure seamless service and exceptional guest experiences in a luxury hotel environment.

Guest Service Associate March 2021 - May 2021

The Park. CBD Belapur, Navi Mumbai..

Assisted in front office operations including guest check-ins, check-outs, and guest inquiries while ensuring high service standards and guest satisfaction at The Park, a 5-star hotel. EDUCATION

Bachelor of Science in Hospitality studies 2024

Bharati Vidyapeeth college of Hotel and Tourism Management Studies.. CBD Belapur, Navi Mumbai.. Mumbai University .

Higher Secondary Education 2019

Rashtramata Indira Kanya Prashala and Jr college.. Mohol, Solapur.. Central Board Of Secondary Education 2017

Kendriya Vidyalaya Centre Railway.. Solapur .

SKILLS

Adaptability & Positive Attitude.

Complaint Resolution.

Cash & Inventory Management.

LANGUAGES

Reservation Handling (Opera/Fidelio PMS).

Problem Solving & Decision Making.

Time Management & Multitasking.

Communication & Interpersonal Skills.

Team Leadership & Supervision.

Front Office Operations.

Guest Relations & Customer Service.

Marathi

Hindi

English

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