Property & Operations Manager with AP Expertise

Professional Summary

Dedicated Property and Operations Management Professional with 18+ years of experience supporting commercial real estate portfolios through exceptional tenant relations, building operations oversight, and administrative management. Brings expertise in accounts payable processing, invoice coding, data entry accuracy, and financial workflow coordination. Known for proactive communication, seamless problem-solving, and highly organized support in both corporate and client-facing environments. Seeking a role that leverages skills in property management, accounting, and operational administration. Experience

Real Estate & Operations Professional Foundry Commercial • August 2007 – November 2025 Accounts Payable Coordinator (Dallas Portfolio)

March 2025 – November 2025

• Manage AP for an 11-building portfolio, processing and coding 1,000+ invoices monthly.

• Ensure accurate GL coding, timely approvals, and error-free payment processing to support financial consistency across the portfolio.

• Identify and resolve discrepancies or late fees with vendors in a timely manner. Property Manager/Real Estate Manager

August 2007 – March 2025

Managed 1.5M sq. ft. of commercial space with 100+ tenants and 1,500+ total employees. Tenant Relations & Lease Support

• Served as the primary point of contact for 100+ tenants, ensuring clear communication, timely responses, and consistently high service levels.

• Managed comprehensive tenant onboarding, including building access, orientation, and policy dissemination to ensure a smooth transition.

• Reviewed monthly rent rolls, applied payments, and communicated shortages or delinquencies promptly to maintain accurate financial records.

• Built strong tenant relationships that directly contributed to multiple renewals and returning tenants due to her exceptional service.

• Planned and executed quarterly tenant events attracting 250+ participants, strengthening tenant engagement and community rapport.

Operations & Building Management

• Ensured uninterrupted daily operation of building systems, including HVAC, electrical, elevators, parking structures, and life- safety equipment.

• Coordinated all required quarterly, semiannual, and annual inspections with consistently successful results.

• Provided rapid response to tenant and vendor needs, maintaining high satisfaction even when working remotely or off-site.

• Partnered with engineering teams to maintain proactive maintenance schedules, reducing downtime and preventing operational disruptions.

Financial & Administrative Oversight

• Managed service contracts, vendor onboarding, COIs, and all compliance requirements across a multi-building portfolio.

• Obtained annual service proposals to support accurate budgeting and cost control for ownership.

• Prepared and submitted detailed monthly operational and financial reports, ensuring transparency and alignment with ownership expectations.

Office Manager The Trident Group • 2005 – 2007

• Supported President with management of building portfolio and daily operations.

• Provided administrative and property management support for tenants. Executive Assistant Commons Medical Development • 1996 – 2005

• Oversaw office operations for medical construction company.

• Supported President with scheduling, documentation, and administrative functions. Maria Maldonado

10027 Oakside Court. Orlando, FL 32836 321-***-**** ***********@*****.*** Skills & Competencies

Professional Skills

• High-volume accounts payable processing, invoice coding, and financial data accuracy

• Tenant and vendor relationship management with strong communication and service focus

• Property operations support including maintenance coordination, inspections, and compliance

• Customer-service excellence with emphasis on

responsiveness, satisfaction, and retention

• Contract management, vendor onboarding, COI

verification, and administrative oversight

• Process improvement, workflow organization, and proactive issue resolution

• Strong multitasking, deadline management, and cross- department collaboration

• Event planning, tenant engagement, and community initiative coordination

Technical Skills

• Accounting & property management systems: Yardi

Voyager, MRI

• Microsoft Office Suite: Excel, Word, Outlook, PowerPoint

• Digital & administrative tools: Electronic recordkeeping, cloud document management, PDF editing

• Virtual communication tools: Zoom, Microsoft Teams

• Fast learner with adaptability to new software, platforms, and workflow systems

• Languages: Bilingual (English & Spanish)

Education

Washington Irving High School • New York, NY

• High School Diploma

• Completed career-focused coursework designed to

prepare for immediate entry into the professional workforce Certifications & Professional Training

• Florida Real Estate License

• Notary Public, State of Florida

• Property Management Continuing Education (lease

administration, tenant relations, building operations)

• AP & Accounting Systems Training (Yardi Voyager, MRI) Community Involvement

Harbor House of Central Florida

• Coordinated annual holiday giving programs by organizing tenant participation to provide food, clothing, and gifts for families in need.

Second Harvest Food Bank

• Participated in volunteer shifts supporting food sorting, packaging, and distribution for underserved communities. Corporate & Community Initiatives

• Led and supported multiple property-wide service projects, including adoption of local families during the holidays, donation drives, and charitable events with strong tenant engagement.

• Actively promotes a culture of compassion and community support within tenant communities and workplace teams. 10027 Oakside Court. Orlando, FL 32836 321-***-**** ***********@*****.***

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