Administrative & Logistics Professional with SAP Expertise

Quanika Burton

Phenix City, AL 706-***-**** ***************@*****.*** LinkedIn: linkedin.com/in/quanikaburton

Professional Summary

Highly organized and dependable Administrative and Logistics Professional with over 10 years of experience in materials coordination, inventory control, and office administration. Skilled in SAP, Microsoft Office Suite, and process improvement. Known for strong communication, attention to detail, and teamwork to support smooth operations and supply chain efficiency.

Core Skills

Logistics Coordination • Administrative Support • Inventory Management • SAP & ERP Systems • Data Entry & Reporting • Microsoft Office Suite • Shipping & Receiving • Team Training & Leadership • Process Improvement • Time Management • Customer Service

Professional Experience

Stay-at-Home Parent

Phenix City, AL August 2019 – Present

Focused on family support and development while maintaining readiness to re-enter the workforce. Continued professional growth through personal organization and computer-based learning.

Material Specialist / Material Handler

Caterpillar – LaGrange, GA August 2015 – August 2019

Operated material handling equipment and maintained accurate inventory control.

Supported logistics operations through SAP data entry and reconciliation of material receipts.

Conducted quality and receipt audits to meet company performance standards.

Trained and collaborated with team members to ensure timely material flow.

Inventory Specialist / Material Handler

Continental Conti-Tech – Hogansville, GA Jan 2015 – Aug 2015

Monitored and tracked inventory, scanned materials into SAP for production tracking.

Trained employees on safety procedures and operational guidelines.

Unloaded and staged material efficiently to meet daily production requirements.

Shipping Clerk

Sewon America – LaGrange, GA Jul 2013 – Jun 2014

Created shipment records, bills of lading, and coordinated logistics with drivers and suppliers.

Maintained filing systems, shipping logs, and daily inventory reports.

Recognized as a department trainer for onboarding new employees.

Customer Service Representative

American Home Shield – LaGrange, GA Jul 2011 – Jun 2013

Assisted customers with warranty services and account information via phone and email.

Handled escalated customer concerns professionally, rebuilding trust and satisfaction.

Achieved recognition for exceptional call resolution time and service quality.

Production Control Coordinator

Power Tech America – West Point, GA Mar 2009 – Jun 2011

Coordinated daily shipping and inventory control functions using SAP and PDA scanners.

Managed office records, supply ordering, and departmental reporting.

Trained and supervised 6–7 employees in SAP functions and production control processes.

Education

Bachelor of Science in Information Technology University of Phoenix – Columbus, GA 2020

Computer Information Systems Chambers County Career Tech – 2005

Certifications

Driver’s License Forklift Certified (In Progress)

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