Administrative Professional with 5+ Years Experience

Ladia Legree-Botts

Alexandria, VA • 571-***-**** • ******************@*****.***

Professional Summary

Proactive and detail-oriented Administrative Professional with 5+ years of experience providing exceptional customer service, coordinating events, and managing office operations. Recognized for organizational excellence, confidentiality, and strong multitasking skills in fast-paced environments.

Experience

Mason’s Famous Lobster Rolls – Alexandria, VA Customer Service Associate Sept 2023 – Present

• Delivered professional support in customer inquiries and operational documentation.

• Processed transactions accurately while maintaining organized financial records.

• Assisted management with inventory tracking and staff onboarding.

• Supported training and compliance efforts to ensure high-quality service.

Pump It Up – Alexandria, VA Event Coordinator Sept 2018 – Jul 2023

• Coordinated event logistics, staff scheduling, and vendor communication.

• Maintained event budgets and records to ensure operational efficiency.

• Supervised and trained team members to meet service and safety standards.

Skills

Office Administration • Scheduling • Client Relations • Recordkeeping • Microsoft Office Suite • Team Collaboration • Multitasking & Time Management

Education

West Potomac High School, Alexandria, VA – High School Diploma

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