Security Conscious Customer Service Professional
Resume:
SHAKERIA
BROMELL
© *** Charlotte Square, Apt E, Jonesboro GA 30236
(4 shakeriabromellegmail.com
CAREER
OBJECTIVE
Motivated and dependable professional with a background in security and a
strong commitment to safety and customer service. Seeking a role where can
contribute my critical thinking, leadership, and communication skills to support
organizational goals.
EDUCATION
Ultimate Medical Academy — Tampa, FL
Associate Degree in Pharmacy Technician
Expected Graduation Date: January 2027
GPA 3.9
WORK
EXPERIENCE
=
Customer Service Representative Teleperformance
Mar 2013 - Feb 2019
Enthusiastic and dedicated Customer Service Representative with excellent communication skills and a
passion for helping others.
Experienced in addressing customer inquiries, resolving complaints, and providing efficient solutions in a
timely manner.
Skilled in managing high-volume calls, multitasking, and building positive customer relationships.
Committed to ensuring customer satisfaction and promoting a friendly, welcoming environment.
Security Officer All N One Security Services
Feb 2019 - Sep 2020; Dee 2022 - Jul 2025
* Maintained a safe and secure environment through surveillance monitoring and regular patrols.
* Responding to emergencies and provided on-site assistance to staff and visitors.
* Ensured adherence to security protocols and reported suspicious activity.
SKILLS
(4
CERTIFCATIONS
Customer service Active listening
Detail-oriented Result-driven
Dependable Team player
Critical thinking
Computer skills
Open-mindedness
Leadership
Goal-oriented
Communication
Ambitious
Problem solving
Willingness to learn
Empathy
Pharmacy Technician Certification - In Progress, Expected
December 2026
Contact this candidate