Marketing & Wellness Client Experience Specialist with MBA

Kristen Salas

*********@*****.*** (***) *** – ***1

EDUCATION

Stony Brook University Stony Brook, New York

M.B.A in Marketing, GPA: 4.0 Expected Jul 2026

Stony Brook University Stony Brook, New York

B.A Multidisciplinary Studies, specialization in Sociology, Anthropology and Health Science 2025 GPA: 3.9

Summa Cum Laude Honors, Dean’s List

Wellness & Client Experience Coordinator Woodbury, NY Restore Hyper Wellness 2025 – Present

•Serve as primary point of contact for client engagement across scheduling, services, and membership accounts

•Consistently convert client consultations into paid memberships, contributing directly to monthly revenue and retention

•Support membership growth by educating clients on services, packages, and ongoing wellness programs

•Maintain accurate customer records in CRM systems, ensuring clean data for engagement and follow-up

•Support daily operational reporting and service documentation Strategic Partnership Alliance Representative New York, NY The Millennium Alliance 2025

•Booked the highest number of qualified partnership calls during first week on the team, exceeding onboarding benchmarks

•Conducted high-volume outbound outreach via phone and email to senior-level partners

•Managed CRM data, tracked engagement, and ensured timely follow-ups

•Supported revenue and relationship development through consistent communication and pipeline organization Marketing & Social Media Coordinator (Contract / Multi-Client)Remote, NY The Forking Group Maxwell Medical The Picklr 2024-2025

•Supported multi-channel marketing campaigns across healthcare, wellness, and hospitality brands

•Drafted and scheduled customer-facing content across social and email channels

•Maintained content calendars and ensured on-time execution of campaigns

•Tracked engagement metrics and summarized performance insights to inform future campaigns Front Desk & Client Experience Associate Lake Grove, NY Stretch Lab 2024- 2025

•Coordinated client onboarding, scheduling, and service delivery across multi-location operations

•Drafted and scheduled customer-facing content across social and email channels

•Maintained accurate records and followed standardized operational processes

•Served as a liaison between clients, providers, and internal teams to ensure seamless service

•Operated effectively in fast-paced, people-facing environments requiring discretion and organization Public Relations & Social Media Intern Remote, NY

Prescription PR 2024-2025

•Drafted copy and correspondence for external audiences

•Assisted with content scheduling, approvals, and execution across platforms

•Conducted research and prepared materials to support campaigns

•Supported reporting and campaign documentation

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

•LinkedIn Learning Advanced Branding Certification, September 2025

•Sponsored Content Branding and Design Job Simulation, Forage, December 2025 SKILLS

Microsoft Office and Google Workspace Excel and Google Sheets Slack & Zoom (Internal Communication) Notion and Trello (task and workflow management) Scheduling and Order Management Systems CRM & Membership Platforms (ClubReady, Referrizer) Canva & Figma Social Platforms SHEIN focuses on on-demand manufacturing technology to connect suppliers to their agile supply chain to reduce inventory waste and help deliver a variety of affordable products to customers globally.

Contact this candidate