Warehouse Associate
Resume:
Brandon Arnold
************@*******.***
OBJECTIVE: Utilize my skills and extensive experience in customer service to contribute to the success of the company’s goals and productivity.
PROFESSIONAL QUALIFICATIONS:
Works independently and collectively with colleagues and team members
Multi-task, prioritize and organize large quantities of work
Excellent communication skills
Thrives in a fast-paced environment
Detail-oriented, highly accurate and a critical thinker
Full proficiency in Microsoft Office & Google Suite
EMPLOYMENT HISTORY:
July 2025 – current
KITCHEN/WAREHOUSE, FACTOR_ VIA ADECCO STAFFING
The primary focus in this role is to meet daily goals set by management. These tasks include deboxing, preparing and delivering food items. Safety and sanitation are a daily observance. Working with co-workers and following chef and lead instructions in a fast-paced environment in varying degrees of climate. Ensuring all needed ingredients are available for current and future shifts.
September 2023 – May 2024
PICK/PACK ASSOCIATE, AMAZON
The primary focus of this role is to select items ordered by customer. Check items for damage and verify quality. I am able to select correct items and send to correct department for the next step in shipping process. I am able to select about 325-400 items per hour. In addition, I can pack and ship about 60 items per hour. Utilized scanners to identify products and view prompts on screens for task instructions. I ensured that products met quality standards and troubleshooting any issues.
April 2017 – September 2020
CUSTOMER SERVICE REPRESENTATIVE, LINCOLN HERITAGE LIFE INSURANCE
Received 80 to 100 in-coming calls from current policyholders and agents daily. Worked with underwriting, claims and management departments to assist policyholders. Set up payments, requested policies and forms as needed. Showed compassion and empathy with policyholders, confirmed policy information (beneficiary, payment, policy). Participated and offered support to other departments to increase productivity. Provided information and guidance to customers about their policies, products, and services. I established positive relationships with customers through effective communication and empathy.
January 2016 – April 2017
QUALITY CONTROL SUPERVISOR, INSIGHT PEST CONTROL
Listened to associate calls, worked with associates for accuracy. Set up new customer accounts with payment information. Handled credit card disputes and customer complaints. Confirmed scheduled calls to verify appointments and verified appointments took place.
November 2007- July 2015
OVERNIGHT PRINT SPECIALIST, LINCOLN HERITAGE LIFE INSURANCE
Monitor overnight programs for accuracy through AS400 system. Print insurance policies, confirm accuracy through xerox and canon printer systems. Ordered and monitored printer supplies. Provided weekly, bi-weekly and monthly management reports for multiple departments to review.
July 2010
ASSOCIATE OF VETERINARY TECHNOLOGY, KAPLAN COLLEGE
GPA 4.0
Class Valedictorian
June 2002
HIGH SCHOOL DIPLOMA, PINNACLE HIGH SCHOOL
References available upon request
Food Handler’s Certification card available upon request
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