Energetic Customer Service Professional Seeking Club Roles
Resume:
E'myah Herring
Newark, DE *****
************@******.***
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willing to relocate to: Pennsylvania
Work Experience
receptionist
Dream Smile Dental-Chester, PA
October 2024 to May 2025
as a receptionist, I answered phone calls scheduled, rescheduled and canceled appointments when needed duties around the office and helped out the patients in the office as best as I could. I also checked insurances, co-pays, and patience eligibility.
Amazon Warehouse Worker
Amazon Warehouse-Newark, DE
January 2024 to April 2024
In this position i worked as a forklift driver. I was in charge of roaming through the warehouse to my assigned isles where i grabbed/packaged items to be sent off for delivery. Lead Hostess
CHESSECAKE FACTORY
October 2022 to January 2023
· Cultivated positive guest relations by managing information and orchestrating speedy seating.
· Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
· Monitored seating area and checked restrooms regularly to keep spotless.
· Documented reservations, alerted servers and managers of large groups and prepared seating. Server Assitant
plush mills
September 2020 to April 2021
· Assisted with dining room set up prior to and after service period.
· Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
· Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
· Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas. Café WORKER
MARIS GROVE
July 2018 to February 2019
· Produced food and drink products adhering to company quality and quantity standards.
· Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
· Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
· Trained new cafe workers in sales, customer service and safety. Education
HIGH SCHOOL DIPLOMA
CONCORD HIGH SCHOOL
June 2022 to June 2022
Skills
• Seating Assignment Preparation
• Guest Experience Management
• Hospitality Service Expertise
• Dining Customer Service
• High-Volume Dining
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