Event Services & Operations Manager
Resume:
Yasmin Eddijli
Teeswater, Ontario
******.*******@*****.***
Certificates/Training:
● CPR and First Aid Level C
● Opioid Awareness Training
● SMART Serve
Education:
Georgian College: Owen Sound, Orillia 2019 - 2021
● Police Foundations Degree- Georgian College
Working Experience
Sales and Conference Centre Manager - Best Western Plus Walkerton August 2024 - Present
Responsibilities:
-Ensure that Guests are Exceptionally Satisfied with Events.
-Strong Customer Service Skills as First Impression to all Potential Clients
-Keep Event Plans on Budget and on Schedule.
-Drive New Business to the Hotel & Conference Center
-Train and Oversee all Event Team Staff Working Events.
-Manage and Plan for the Intake of all Event Bookings in a High-Traffic Environment
-Negotiate Partnerships
-Plan and execute projects with many moving parts.
-Fast Paced Work Environment
-Time Management and ability to meet deadlines.
Banquet Supervisor - Best Western Plus Walkerton
October 2022 - August 2024
Responsibilities:
-Use of MS Office, Word, Outlook and Excel
-Social Media and Brand Marketing for Hotel & Conference Center
-Serve + Bartend Events with upwards of 140 guests at a time
-Inventory Tracking of all Alcoholic Beverages
-Creation of To-Scale Diagrams for Event Set-up
-Assist Sales and Conference Manager with Overall Operations of Events and Functions Security Guard Supervisor Listowel Technology Inc. April 2021- March 2022
Responsibilities:
● Use of Microsoft Word, Excel, and Outlook
● Opening and answering emails, and data entry
● Answering phone calls and re-directing clients as needed, answering general public inquiries
● Scheduling employees
● Handling of mail from shipping and receiving
● Work well under pressure and high stress situations
● On-call work
● Training new employees
● Knowledge of public safety and security procedures/protocols.
● Operate security equipment/systems, computers, radios, phones.
● Meticulous record keeping, report writing, observation skills. Cashier, Subway: Wingham, Clinton and Listowel: March 2017- April 2021 Responsibilities:
● Customer Service
● Handling Cash
● Food Preparation
● Working Late Hours
● Short and Long Shifts
● Training New Employees
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