Content Writer with Security & Customer Service Experience

Salaida Tas

Attention-to-detail goal-oriented person with over 7 years of combined

experience in the customer service field, including problem-solving skills. Excellent communication and active listening skills. 307 Patchen Avenue 7B

Brooklyn, NY 11233

929-***-****

******@*****.***

***********@*****.***

EXPERIENCE

Mulligan Security, Brooklyn, NY — Security Officer December 2023 - March 2025

Responsible for monitoring access control systems and patrolling facilities. Ensured the safety of staff, visitors, and property through routine inspections and incident response.

Allied Universal Protection Services, Long Island City, NY — Security Officer

December 2016 - December 2023

Responsible for inspecting and patrolling the perimeter and grounds at regular intervals.

Monitor public access and ensure the security of all staff and visitors. Madison Security Group, Brooklyn, NY — Security Officer January 2015 - December 2016

Responsible for keeping records of people who enter and exit the building. Responsible for conducting perimeter, parking lot, and stairwell sweeps. Secure personnel by patrolling, monitoring surveillance equipment, inspecting building access points, and permitting entry. Enable, Syracuse, NY — Direct Care Support Staff

November 2011 - December 2014

Assisted clients, both physically and or mentally disabled, with basic daily activities including cooking, feeding, shopping, appointments, etc. Provided transportation for clients.

Maintained and organized client records and written reports. Nationwide Credit, Inc., Vestal, NY — Customer Service Rep. February 2006 - September 2011

Responsible for receiving payments and managing accounts. SKILLS

Computer

Operations/Keyboarding

CPR, Med & First Aid

8 & 16 Security Certificate

LANGUAGES

English

Resolved customer concerns, disputes, and complaints. Provided excellent customer care with inbound and outbound calls. EDUCATION

Broome Community College, Binghamton, NY — Associates September 1987 - June 1990