Administrative Assistant with Customer Service And Data Entry

Curriculum Vitae

Lerato Mahlangu

Address: *** ********* **** ******, ***** Ridge Extension 2, Midrand, 1632 Professional Profile

I am a dedicated and detail-oriented Administrative Assistant with a strong background in customer service, clerical support, and office administration. Proficient in Microsoft Office Suite and skilled in data entry, document management, and communication. Adept at multitasking, problem-solving, and working in fast-paced environments. Highly organized, with a keen eye for accuracy and efficiency. Fluent in IsiZulu, Northern Sotho, and English.

Education

Regenesys Business School

Year: 2024

Qualification: Higher Certificate in Business Studies Allanridge Senior Secondary School

Year: 2019

Qualification: Matric

Work Experience

Shop Assistant PnA

November 2023 – Present

Midrand, South Africa

Key Responsibilities:

● Managing inventory and stock control to ensure accuracy and availability.

● Assisted customers with product selection and provided excellent customer service.

● Handling cash transactions and processing payments efficiently.

● Organized and labeled merchandise for a neat and presentable store layout.

● Conducting price audits and ensuring correct pricing on all products.

● Collaborating with the team to maintain a clean and organized workspace. Cashier Roman’s Pizza

September 2021 – January 2022

Midrand, South Africa

Key Responsibilities:

● Handling cash, credit, and electronic payments accurately.

● Answered customer inquiries and assisted with orders.

● Managing daily cash-ups and balancing transactions at the end of shifts.

● Reporting equipment issues and maintaining a smooth checkout process. Key Skills & Competencies

Administrative & Clerical Skills – Data entry, record keeping, document management. Customer Service – Handling inquiries, problem-solving, and professional communication.

Microsoft Office Suite – Word, Excel, Outlook, PowerPoint (Basic proficiency). Time Management – Ability to prioritize and multitask efficiently. Organizational Skills – Maintaining order in workplace operations. Communication Skills – Verbal and written communication in English, IsiZulu & Northern Sotho.

Attention to Detail – Ensuring accuracy in data processing and documentation. Hobbies & Interests

● Administrative work & office management

● Reading & research

● Traveling & exploring new cultures

● Networking & socializing

● Learning new computer skills

References

Miss Cathrine Mgwezane – Supervisor at Roman’s Pizza 011-***-**** / 072-***-****

*****************@*****.***

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