Social Worker and Policy Analyst

Layla

Byrnes

Social Worker

and Policy

Analyst

Layla Byrnes

**** ******* ***.

#517S

Evanston IL 60201

773-***-****

*****@***********.***

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Skills

Clinical Mental Health/Social Services. Case management. Biopsychosocial Assessments. Discharge Planning. Advocacy in legal, healthcare, and community service settings. Electronic Health Records. Technical assistance. Staff training. Project Management. Quality Assurance. Program Design. Research. Policy Analysis and Advising. Data analysis. Budget and Finance. Ability to manage competing priorities, including time-sensitive matters and while producing high-quality deliverables. Strong attention to detail. Proficiency with Microsoft Office products. Collaboration with multidisciplinary teams, including preparation and facilitation of team meetings. Excellent communication and rapport-building skills, both written and verbal.

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Experience

Lifestance Health / Psychotherapist

DECEMBER 2023

Provide psychotherapy services for adults and couples. Provide technical assistance to peers, management, and supervisors.

NAMI Chicago / Crisis Supervisor

DECEMBER 2023 - APRIL 2025

Supervise Crisis Counselors in NAMI Chicago 988 program. Provide technical assistance to Crisis Counselors, management, and supervisors. Initiated policy that DBT Distress Tolerance skills be part of standard curriculum for onboarding Crisis Counselors.

Oak Street Health / Medical Social Worker

JULY 2021 - OCTOBER 2023, CHICAGO

Designed revamped policies for the clinic's Social Work program. Provided clinical services, based on the unique Social Work needs of clinic location. Managed a registry of the 150 most at-risk patients. Facilitated weekly meetings for six different multidisciplinary teams. Provided as-needed consultation for providers and program managers and administrators.

Chicago Justice Project / Project Lead

SEPTEMBER 2020 - MARCH 2021, CHICAGO

Complex project management, research and evaluation and data analysis Onboarded and supervised team members. Conducted key stakeholder interviews. Organized data collection and evaluation, for ongoing presentation to leadership. JCFS Chicago / Access Clinician

DECEMBER 2019 - SEPTEMBER 2020, CHICAGO

Completed intake assessments and referrals for both in-house and community programs, including mental health and family services. Hennepin County Office of the Public Defender / Dispositional Advisor ㅡ

Education /

Certification

MAY 2019 - AUGUST 2019, MINNEAPOLIS

Compiled reports for public defenders and judges, based on research and visits with clients in jail settings, to support alternatives to incarceration.. St. Joseph’s Hospital / Social Worker - Inpatient Psych. SEPTEMBER 2018 - APRIL 2019, SAINT PAUL

Provided clinical social work for patients in an acute psychiatric inpatient setting, working closely with a multidisciplinary team.

Walk-In Counseling Center and Suicide Hotline / Counselor MAY 2018 - AUGUST 2018, MINNEAPOLIS

Provided anonymous and free counseling services, both drop-in and scheduled. Independent research and evaluation and data analysis, related to mental illness and substance addiction.

Touchstone Mental Health / Mental Health Counselor JUNE 2016 - JANUARY 2018, BLOOMINGTON

Consulted with staff regarding clinical interventions and clients’ responses. Facilitated safe discharges to lower levels of care. Facilitated and developed curriculum for clinical treatment groups. Supervised and provided guidance to supporting staff. Provided technical assistance to peers, management, and supervisors.

Goodwill Easter Seals Minnesota / Mental Health Practitioner APRIL 2008 - APRIL 2016, SAINT PAUL

Implemented, provided technical assistance, and monitored evidence-based service and models. Initiated startup of a staff wellness committee. Facilitated trainings, groups and classes. Collaborated with stakeholders to track clients’ progress with treatment plan goals.

South Metro Human Services / Case Manager (Assertive Community Treatment)

FEBRUARY 2005 - APRIL 2008, SAINT PAUL

Provided clinical services within a multidisciplinary team. Provided technical assistance for a model (Assertive Community Treatment) new to Minnesota. Thresholds Psychiatric Rehabilitation Agency / Outreach Worker (Assertive Community Treatment)

JUNE 2001 - JANUARY 2005, CHICAGO

Provided clinical services within a multidisciplinary team. Fiscal management of client financial benefits within representative payee roles of the agency. University of Chicago / Master of Arts

SEPTEMBER 2020 - DECEMBER 2022, CHICAGO

Master of Arts in Public Policy

University of Minnesota / Master of Social Work

AUGUST 2013 - AUGUST 2018, SAINT PAUL

Master of Social Work, Clinical Mental Health track Eastern Illinois University / Bachelor of Arts

AUGUST 1994 - MAY 1998, CHARLESTON

Bachelor of Arts in Philosophy

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