Hardworking Customer-Focused Retail & Service Professional
Resume:
Lavanda Williams
Lake Wales, FL *****
****************@*****.***
Professional Summary
I'ma hard worker and will get the job done,and willing to work just give me a chance and wouldn't fail you
Willing to relocate to: US - from home
Authorized to work in the US for any employer
Work Experience
Burger King manager
Burger King-Lake Wales, FL
August 2021 to Present
attending to customers as quickly as possible, taking food orders, helping them in picking the best menu,
Selecting the requested items from the preparing counter, operating cash register, processing customers
orders
Customer Service Representative
TTEC-Remote
June 2021 to Present
+ Advise customers on bank services for their needs(e.g. loans and credit cards)
+ Manage customer bank accounts; open, close and oversee transactions.
+ Resolve issues with banking services and accounts.
+ Refer clients to in house financial experts, as needed.
Warehouse Associate
Florida Natural Growers-Lake Wales, FL
August 2019 to Present
+ Clean, operate and conduct basic troubleshooting on the palletizers in a manner to keep can/bottle
lines operating at the desired efficiency
+ Identify and support continuous improvement opportunities for the palletizing equipment/process
+ Verify machine set-up using centerline data and document any necessary changes.
+ Complete all GMP, quality and production documentation in a timely and accurate manner
+ Maintain proper housekeeping in palletizer areas
+ Rotate to other jobs as needs dictate
+ Perform any other duties assigned
Shift Supervisor
Burger King-Lake Wales, FL
April 2016 to July 2018
+ Provided outstanding, professional and courteous customer service experience
+ Addressing customer complaints and prepares documentation for cash and inventory reporting.
+ Responsible for restaurant opening and/or closing
Cashier
Walmart-Lakewales
March 2017 to April 2018
+ processing and receiving payments and issuing receipts to customers as they leave with their
purchases.
+ Managing transactions with customers using cash registers
+ Scanning goods and ensuring pricing is accurate
Banking Representative
USAA
Education
th school or eauivalent
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