Administrative Assistant & Patient Care Support Specialist

SHANIKA WILLIAMS

**** ******** ** *, **** D Plymouth MN 55442 · 612-***-****

******************@*****.***

I am currently working for Mounds View School District in student services as an Administrative Assistant.

EXPERIENCE

May 9,2023- Present

Administrative Assistant,I am in charge of student attendances, updating information as needed in the system. Sending out parent letters, and or reports.

January 1,2023-May 5,2023

Warranty Administration for Morrie's Automotive. I got promoted to move to the warranty team from the call center at Morrie’s. I was able to submit warranty claims, update the schedules for payments coming in for the repairs.

October 2018-January 1,2023

Customer Service Agent- Morrie’s Automotive

Taking inbound calls for service scheduling for vehicles maintenance and service work for their vehicles. Doing outbound calls to customers throughout the day, emailing advisors and managers. APRIL 4, 2020- AUGUST 2020

MEDICAL ASSISTANT- HAZELDEN BETTY FORD PLYMOUTH

As a medical Assistant I am responsible for giving medications as scheduled, also as needed through the day. Taking care of blood draws and lab orders as needed, taking vitals and giving TB injections for new clients that come in. EDUCATION

OCTOBER 2018

MEDICAL ASSISTANT, RASMUSSEN COLLEGE

Made the Honor roll my last year, and have the certification to prove it. I have CPR certification, HIPAA, OSHA, PHI, venipunctures, injections. AUGUST-2020

HEALTHCARE ASSOCIATES DEGREE

I am going back to school full time and want to continue and further my degree in healthcare.

SKILLS

● Hard worker

● Customer Service

● Goal oriented.

● Patience

● Dedication

ACTIVITIES

I have a passion for just being able to help people better their lives and or just live a healthy one. Making a difference in people’s lives is important to me and being able to be a part of that is so much more to me. I have skills in helping people recover from addiction and better their lives at a young age. My goal in life is to better others and make sure people know there is a better way, or just a way. References:

● Mona 909-***-**** (Morrie’s Employee)

● Dalisha Swanson 612-***-****( Former Supervisor at Morrie’s) 2

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