Entry-Level Remote Customer Service Representative

Brenda Soto

Kissimmee, FL *****

***********@*****.***

+1-863-***-****

Work Experience

Customer Service Representative

Dollar general-Kissimmee, FL

August 2024 to November 2025

• Provided exceptional customer service

• Responsible handling of register

• Answer phones

• Assist customers with finding things

Front desk attendant

Bristol community organization-Bristol, CT

February 2010 to May 2013

• Managed a high volume of incoming calls, efficiently routing them to the appropriate departments

• Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management

• Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources

• Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence

Education

Construction (Electrical apprentice)

Strada services-Sanford, FL

November 2020 to August 2021

Skills

• Pays attention to detail

• Multitasking

• Bilingual spanish and english

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