Gertrude Oppong
Fairfield, OH ***** ***************@*****.***
Dedicated and self-motivated individual with competitive skills with experience in the following, problem solving, time management,kind, compassionate, patient, empathy and good communication skills. Ability to learn new things, effective team management, and a team player. Dedicated to applying emerging roles to derive the best possible outcomes.
Work Experience
Caregiver
Assisting hands Homecare-Montgomery, OH September 2023 to Now
Supporting individuals with their daily activities
Medication management and being taken on time
Providing mobility assistance, such as transferring in and out of bed or wheels chairs
Tidying their surroundings
Assisting with meal planning to meet nutritional goal
Helping with personal care such as toileting, bathing,grooming and dressing
Inspection /Packaging Technician
Heritage Bags - Fairfield, OH July 2023 to September 2023
Inspect and pack plastic products following standard operating procedures (SOPs) to
Perform quality and in-process checks of inspected/packed products and document appropriately
Label and pack boxes on the skids for shipment
Perform and ensure good documentation practices of executed steps
Maintain clean working and surrounding environments.
Communicates problems to team members and leadership as needed.
Identify discrepant materials/components both in writing and verbally to the supervisor.
Inspection / Packaging Technician
McNerney Management Group - West Chester, OH February 2023 to June 2023
• Follow standard operating procedures (SOPs) to inspect and pack products
• Perform quality checks of inspected/packed products and document appropriately
Communicates problems to team members and leadership as needed.
• Label and pack boxes on the skids for shipment per procedures
• Perform and ensure good documentation practices of executed steps
• Identify discrepant materials/components both in writing and verbally to the supervisor.
• Maintain clean working and surrounding environments.
Caregiver
Preferred Home Care - Fairfield, OH March 2022 to February 2023
Assisted clients with maintaining good personal hygiene.
Maintained a clean and well-organized environment for client happiness and safety. Improved patient outlook and daily living through compassionate care.
Laundered clothing and bedding to prevent infection. Assisted with meal planning to meet nutritional plans.
Document and perform general services
Customer Service Associate New Day African Market - Fairfield, OH September 2021 to March 2022
Addressed inquiries, resolved customer issues and managed customer relations.
Consulted with customers regarding needs and addressed concerns. Educated customers on special pricing opportunities and company offerings.
Improved customer service wait times to mitigate complaints.
Promoted brand and marketing campaigns to create interest with customers.
Explained benefits, features and recommendations to maximize client retention.
Education
High school -GED
Skills
•Time Management
•Verbal and Written Communication
•Customer service
•Team player
•Detail oriented
Certifications and Licenses
First Aid Certification
CPR
DODD
Medication Certification