Results-Driven Project Coordinator, Healthcare Operations

Sabir Mustafa

Tucson, AZ ***** 520-***-**** ***********@*****.***

LinkedIn: sabir-mustafa

Project Coordinator Program Management Healthcare & Operations Strategy

Professional Summary

Results-oriented Project Coordinator with 6+ years of experience managing cross-functional projects, programs, and healthcare operations. Demonstrated success in full project lifecycle delivery, from initiation to implementation, across matrixed and global environments. Proven ability to define scopes, manage budgets, coordinate stakeholders, and mitigate risk to ensure on-time, high-quality results. Adept at aligning project outcomes with business goals. Currently pursuing PMP certification with hands-on experience in Agile and waterfall methodologies.

Core Competencies

Project Lifecycle Management

Cross-Functional Leadership

Scope & Requirements Definition

Global Project Coordination

Budgeting & Cost Control

Risk & Issue Management

Change Management

Stakeholder Engagement

Regulatory Compliance (HIPAA)

Microsoft Project Excel Visio

Agile & Waterfall Methodologies

Performance Metrics & Reporting

Professional Experience

Aetna / CVS Health – Tucson, AZ

Project Coordinator – Case Management Ops May 2017 – Present

Coordinated end-to-end project execution for internal programs supporting over 80+ high-priority healthcare members.

Collaborated with cross-functional teams (medical, operations, compliance) to deliver tailored care and support initiatives across service lines.

Defined scopes, documented requirements, and created workflow specifications for home care and durable medical equipment implementations.

Monitored budgets, timelines, and KPIs, contributing to 96% of targeted project deliverables met annually.

Delivered stakeholder reports and led review meetings to assess progress and escalate issues.

Supported continuous improvement projects through root-cause analysis and workflow redesigns that enhanced compliance and service delivery.

New Beginning Treatment Center – Tucson, AZ

Case Manager Mar 2015 – May 2017

Managed 30–40 client caseloads in a structured program aligned with state regulatory mandates.

Spearheaded development and tracking of individualized reintegration plans, focusing on behavioral health, education, and legal compliance.

Collaborated with multi-agency partners to deliver coordinated services and ensure case progression.

Authored detailed case notes, reports, and compliance documentation used in stakeholder reviews.

U.S. Soccer Federation – Tucson, AZ

Youth Development Coach & Official (Volunteer) Jan 2013 – Present

Designed training curriculums and led development-focused coaching sessions for local youth teams.

Established communication protocols with parents, athletes, and regional officials to maintain transparency and performance expectations.

Target Distribution Center – Tucson, AZ

Logistics Operations Associate Jun 2012 – Dec 2012

Maintained operational throughput in a fast-paced supply chain environment through timely product processing and shipment tracking.

Adhered to OSHA safety standards while managing high-volume logistics.

Education

Strayer University – Expected June 2024

MBA, Project Management

University of Arizona – May 2014

BA, Political Science & History

Certifications & Training

PMP Certification – In Progress

Six Sigma Green Belt – Coursework Completed

HIPAA Compliance Training

Advanced Microsoft Project & Visio

Technical Proficiencies

MS Project • Visio • Excel • Outlook • PowerPoint • Case Management Software • Business Intelligence Tools • Documentation Systems

Languages

English (Fluent) Swahili (Fluent) Arabic (Conversational)

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