Medical Support Administrative Assistant Resume Title

SONYA CARTER 301-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Dedicated and driven Senior Administrative Assistant with more than 25 years of experience. Excellent written and verbal communication skills, ability to connect with people and adept at multitasking and achieving business objectives.

PROFESSIONAL ACCOMPLISHMENTS

• Managed implementation of organizational changes, ensuring the nature of systematic problems, executed system improvements and determined if additional action is required.

• Received and determined telephone calls and visitors from within the Nuclear Physics division, representatives from various government agencies, including Universities, National Laboratories, Foreign Nationals and other organizations.

• Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout and budgetary requirements.

• Guided administrative and professional staff through computer and software problems, monitored office equipment and scheduled repairs.

• Prepared responses and initiated signature ready files for correspondence of a nontechnical, routine nature.

• Ensured proper format, spelling, punctuation and information accuracy on forms.

• Planned staff meetings, training events and scheduled conference rooms.

• Tracked and submitted employee timesheets to prepare for payroll processing.

• Compiled and produced presentations and reports as directed by leadership team.

• Created, maintained and entered sales and inventory information into databases.

• Conducted research as requested and scheduled meetings.

• Used Microsoft Excel to organize vacation, sick leave and remote scheduling.

• Provided monthly reports involving course/class evaluations and budget costs to management as requested.

• Managed daily invoices, reports and proposals.

• Created PowerPoint presentations used for diverse business needs.

• Prepared conference and event materials, such as flyers and invitations

• Entered customer information and updates in database system to track leads, interactions, relationships and proposed sales opportunities.

• Greeted visitors, callers, handled inquiries and directed them to appropriate persons according to needs.

• Ordered and dispensed supplies.

WORK HISTORY

Department of Energy, Administrative Specialist 2013 - 2016 Department of Veterans Affairs, Program Analyst 2011 - 2013 Internal Revenue Service, Executive Administrative Assistant EDUCATION & PROFESSIONAL DEVELOPMENT

1991 - 2011

Restore Education, Administrative Assistant 2022

Department of Energy, Management Analysis; Overview 2014 Department of Veterans Affairs, Professional Development in Word Processing 2013 Department of Veterans Affairs, Effective Written Communication Course 2012

Contact this candidate