Compassionate, Dependable Support Professional
Resume:
Steven Otter
Honest,hard working. Goal oriented.
Lincoln, IL 62656
***************@*****.***
Professional Summary
Dependable, Great work ethic. Self starter looking for a company to retire at. Willing to relocate to: Bloomington, IL - Lincoln, IL - Springfield, IL Authorized to work in the US for any employer
Work Experience
Habilitation Specialist
Hope-Springfield, IL
August 2024 to Present
• Provided individualized support and assistance to individuals with developmental disabilities in their community settings
• Assisted clients with daily living activities such as meal preparation, personal hygiene, and medication management
• Facilitated community integration by accompanying clients on outings, appointments, and recreational activities
• Monitored progress towards goals and documented observations in detailed reports for review by supervisors
Internship
The Center for Human Services-Bloomington, IL
June 2024 to Present
Run groups, shadow crss on the everyday procedure helping peers . Giving support Customer Service Representative
Dotty's Casino-Lincoln, IL
November 2023 to June 2024
Cashier, serve customers. Run end of day report. And balance cash drawer make daily deposit and change orders
Recovery Coach
Gateway Foundation-Lincoln, IL
December 2021 to November 2023
Document behavior of client, assist in direct them in better way of living with out use of drugs. Teach life skills group to transition them into learning a sober life. 2nd Assistant Manager
Menards-Peoria, IL
March 2021 to June 2021
Over look 12 associate and making sure task our being done. Freight put away, down stocking,up stocking, build planograms, organizing department. Making schedules Stamping Press Operator
Inland Tool-Mount Pulaski, IL
January 2021 to March 2021
Stamp out parts
Assembler
Eaton-Lincoln, IL
November 2020 to December 2020
Assemble electrical boxes
Online Grocery Pickup Associate
Wal mart-Lincoln, IL
July 2020 to November 2020
Shop for online grocery orders
Machine Operator
Inland Tool-Mount Pulaski, IL
November 2019 to July 2020
Setup and run machine, check quality of product
MILLWORK SPECIALIST
Lowes-Bloomington, IL
October 2018 to June 2019
SETUP LEAD FOR PSE. SETUP CONTRACT FOR INSTALLER TO INSTALL WINDOW AND DOORS. Direct Support Person (DSP)
DD Homes Network-Lincoln, IL
June 2018 to September 2018
Help change,feed, give bath, pass med to the disable people Wireless Manager
Sprint @Radio shack-Lincoln, IL
April 2014 to November 2017
Run the wireless department for sprint in radio shack. Manage fice people right schedule, do deposit, inventory management, train new asso iates
Project Manager
Sales Edge of Virginia-Wytheville, VA
October 2015 to April 2017
Over seek the sales and marketing service for reliability doors for 14 lowes stores. Do warranty work for the doors
PCA Personal Care Assistant
DORS-Lincoln, IL
April 2009 to July 2014
Helpy client with everyday activities, eating, bathing, passing out meds. Taking to doctors appointment . Cleaning, cooking, special diets
Medical Records Clerk
Express Employment Professionals-Springfield, IL
July 2006 to July 2009
Update and put in filing by last name alphabetical order Education
Mental health first aide adults (College)
Center for human services-Bloomington, IL
June 2024 to Present
Qpr suicide awareness (College)
Heartland Community College-Bloomington, IL
January 2024 to Present
Recovery Support Specialist (College)
Heartland Community College-Bloomington, IL
January 2024 to April 2024
CPR certification (College)
Gateway foundation-Springfield, IL
December 2021 to November 2023
HVAC (Vocational school)
Global tech-Lincoln, IL
August 2010 to December 2010
General Studies (High school diploma)
Lamphere High School-Springfield, IL
October 1999 to October 1999
Skills
• Public relations
• Construction painting
• Customer service
• Manufacturing
• Accounts payable
• Boiler
• Data collection
• Microsoft Excel
• Website maintenance
• Audio and Video Processing
• Medical terminology
• Office management
• Shift management
• Mechanic Experience
• Payroll
• Accounts receivable
• Stamping Press
• Inventory Control
• Property management
• Presentation Skills (4 years)
• Cashiering
• Computer networking
• B2B sales
• CNC lathe
• Cash register
• Manufacturing facility
• Performance management
• Organizational Skills
• Automotive repair
• Food production
• CNC
• Commercial Cleaning
• Food Production
• Banking
• Forklift
• Security
• E-Commerce
• Trim Carpentry
• Bookkeeping
• Mowing
• Care plans
• Adobe Acrobat
• Maintenance
• Driving
• Guest relations
• Interviewing
• Retail sales
• Electrical Experience
• Warehouse experience
• Computer Literacy
• Order fulfillment
• Windows
• Hotel experience
• Typing
• Organizational skills
• Equipment Repair
• Facilities Maintenance
• Upselling
• Leadership
• Food Service
• Databases
• Case management
• POS
• Commercial cleaning
• Delivery driver experience
• Food handling
• Public Relations
• CPR (3 years)
• Troubleshooting
• Food Handling
• Carpentry
• English
• Search Engine Optimization (SEO)
• ERP systems
• Discharge planning
• Door Hanging
• Automotive Repair
• Research
• Motivational interviewing
• Data entry
• Restaurant Experience
• Telecommunication
• Assembly
• Planograms
• Medical records
• Microsoft Office
• Digital marketing
• Low Voltage
• Merchandising
• Operations management
• Construction
• Food preparation
• Customer support (10+ years)
• Management
• Social media management
• Supervising experience
• Remodeling
• Communication skills
• HIPAA
• Load & unload
• Basic math
• Conflict management
• Sanitation
• First aid
• Sales
• Heavy lifting
• Cash handling
• Food safety
• Fabrication
• Welding
• Analysis skills
• Math
• Handyman
• Public health
• Serving
• Dispatching
• Presentation skills
• HVAC
• Retail Sales
• Digital Marketing
• Marketing automation
• Landscape Maintenance
• Administrative experience
• Staff training
• QuickBooks
• Inventory control
• Computer Skills
• Restaurant experience
• Food Preparation
• Mechanical Knowledge
• Refrigeration
• Teaching
• AutoCAD
• Recruiting
• Computer skills
• Email Marketing
• Delivery Driver Experience
• Email marketing
• Social work
• Microsoft Outlook
• Microsoft Word
• Negotiation
• SharePoint
• Renovation
• Computer Operation
• Plumbing
• Serving Experience
• Food Safety
• Marketing
• Kitchen Experience
• Blueprint Reading
• Home care
• Machining
• Floor care
• Administrative Experience
• Shift Management
• Hospitality
• Basic Math
• Cleaning
• Sales management
• Microsoft Powerpoint
• HVAC/R (10+ years)
• Cash Handling
Certifications and Licenses
CPR Certification
July 2023 to Present
CPR Certification
First Aid Certification
Property & Casualty License
AED Certification
Electrical License
Pallet Jack Certification
Driver's License
Class D
Driver's License
December 2022 to December 2026
HVAC Certification
EPA Certification
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