Project Management + Full Stack & Agile Specialist

Temple Tse

415-***-**** *********@*****.***

• Project Skills: Project Management, Project Planning, Budgets & Costing, Problem Solving, Data Analysis & Modeling, Process

• Technical Skills: Fullstack Programming (MERN), TCP/IP, Networking, UNIX, Windows, CISCO, SW Testing (Black Box manual

& automated), Project Life Cycle Management (SDLC), SCRUM

• Tools: MS Office Suite, Visio, Photoshop, PowerPoint, Zoom, Teams, Slack, Photography (2016-2024, 178 Getty Licenses), Project Management Tools

EXPERIENCE

Property Manager US, WA, Seattle

• Directed real estate projects including interior reconstruction and exterior improvements, ensuring on-budget completion through rigorous oversight of contracts, vendors, and contractor coordination. Applied project management techniques to proactively manage risks and dependencies, aligning operational efforts with strategic goals. IT Project Manager US, California, San Francisco

• Planned and executed software systems for community services using a blend of agile and waterfall methodologies, ensuring robust communication and alignment with internal stakeholders, external agencies, and vendors.

• Coordinated cross-functional teams to manage project risks and dependencies effectively, leveraging project management tools and stakeholder management skills to support timely and efficient system deployment. Dec 2009 - Oct 2015

Chronic Illness Caretaker

• Planning and Implementation of EMR Software for ambulatory departments in hospitals throughout Northern California for Kaiser transforming from paper to digital medical records expanding system wide timely access and improved accuracy of patient medical records (Internal Medicine, Orthopedics, Surgery, Urology, Allergy, Dermatology, Oncology, Otolaryngology, Audiology, Occupation- al Health/Physical Therapy, Pain Management, Gastroenterology, Psychiatry, Chemical Dependency, Pediatrics, OBGYN, Genetics) -

• Elicit requirements by interviewing stake holders to thoroughly understanding business process & needs, gather requirements, business analysis, task and workflow analysis, determine and develop operational process descriptions and workflows for improving individual patient care on a departmental and patient level. (eg establish how patients checked in and seen and what and how the staff and MD providers work in an Ambulatory setting)

• Critically evaluate information gathered from multiple sources to reconcile information conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

• develop use cases, scenarios, determining reporting data & metrics (what kind of data (eg X-rays, biometric data, etc.) are needed and how it will be stored for electronic access)

• Electronic Signature - Patient Intake (creating new methodology for digital consent forms for patient intake using barcoding, DocuSign and Verisign)

• Scanning, & HIM Support (Provided technical production Onsite and Offsite Support for various Records Departments to store paper records for digital access in EPIC)

Software Consultant /Field Applications Engineer US, CA, SF Embarcadero Technologies (Database, Data, and IT Infrastructure Management Company) (Helped companies manage their data and database migration by providing tools so they can generate SQLs more efficiently, manage their data better and faster,) Sep 1989 - Oct 2025

Catholic Charities Jul 2019 - Oct 2019

Kaiser Permanente Aug 2006 - Feb 2009

EMR Implementations Specialist US, California, Oakland Improvement, Requirements Determination, Technical Writing, Team Building, Scheduling & Logistics, Coordinating Projects, Cus- tomer Support, Configuration Management, Quality Assurance, Program Management, Agile Management, Comfort With Ambiguity, Stakeholder Management

Embarcadero Technologies Jul 2000 - Feb 2001

SUMMARY

Experienced IT Project Manager with a strong background in software implementations and cross-functional coordination. Successfully led complex projects using agile and waterfall methodologies, ensuring on-time, on-budget delivery and robust stakeholder communi- cation. Adept at aligning technical requirements with operational strategies, leveraging a solid engineering background to drive process improvements in small and large-scale deployments. Skilled in Agile methodologies and strategic planning, aiming to leverage technical expertise and project management skills to drive innovative marketing strategies. Committed to applying proven program management skills to effectively manage high-impact, multifaceted projects. SKILLS

• Proactively communicate and collaborate with external and internal customers to analyze information needs to facilitate technical development and configuration support of Products by interacting professionally with diverse groups, executives, managers, and subject matter experts to Support and Demonstrate Product line at key Fortune 500 Customers' Corporate IT Headquarters to troubleshoot and provide solutions to management for Database migration and Software Change issues

• Software Applications (ER/Studio, Rapid SQL, DBArtisan) DBMS support and Installs on (Oracle 8.1.5 - 8.1.7, MS SQL Server 7, Sybase 11.9.2, IBM UDB 6.1) databases.

• Trade Show Representative for the Company in Oracle Open World events to promote, install and demonstrate Database Management System and SQL optimization tools.

Programmer Analyst US, CA, SF

• Information Technology Development Organization (McKesson's Corporate HQ IT Department)

• Work independently with project partners to define concepts and under direction of project manager. (to develop, program, test, debug and install new or modify existing Software programs)

• Liaison to coordinate between the business units, technology teams, and development/support teams to maintain open communications.

• Interpret customer business needs and translate them into application, operational requirements & functional specifications, document analysis, manage, coordinate & conduct software testing (to ensure functionality of systems, software, and data) following Structured Software Development Lifecycle & UML methodologies

• Managed, Tested, Oversaw Quality Assurance for Software Change Management, and Software Migration Release Management of Software Projects for Mainframe, Client Server, and Web based (B2B & B2C). applications

• Provided deliverables Documentation as needed: (e.g., Project Plan & Scope, and Documented Functional Requirements/Business Requirements, Software, Testing & Use Case, Interface Designs, Test Results) Computing Management Analyst and Engineer US, WA, Seattle

• Management of Company wide Computing projects and resources through Sustaining and development of Engineering and Business Information Software to transform from paper based methods to digital methods in both manufacturing operations and engineering.

• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

• Business case development, cost benefit analysis, strategic planning, forecasting, business process modeling techniques and require- ments elicitations

• Software Development: Determining Requirements, Drawing Data Flow Diagrams, Data Modeling, Writing Technical, Functional Specifications and User Guides, Creating Software Test Scripts to ensure integrity of software on both Systems and Operational levels.

• Procedures, and Documents, Verified Software Functionality and Quality via Software Testing (manual and automated testing), Customer Support.

• Network Performance Testing & Systems Performance Tuning Engineering Analyst:

• Conducted engineering trade/feasibility studies between 747, 767, 757 and 737 to design 777.

• Worked on Engineering and Design of 777 aircraft via detailed strength and fatigue analysis of the 777 fuselage.

• Static Test Support and Verification.

• Reviewed & Wrote Qualification Tests, Procedures & Maintenance Manuals. EDUCATION

University of California, Davis

Bachelor of Science, Mechanical Engineering

McKesson Jun 1997 - Jul 2000

Boeing Sep 1987 - Jul 1995

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