Customer Service & Front Desk Professional
Resume:
Associate Of Applied Science:
Radiology Tech
Blinn College
Brenham, TX
Associate Of Science:
Radiology Tech
Victoria College
Victoria, TX
*************@*****.***
Yorktown, TX 78164
Skills
• Customer service
• Effective communication
• Telephone etiquette
• Front office management
• Problem-solving skills
• Issue handling
Education And Training
Results-driven individual with a solid background in customer service and teamwork. Proven ability to lead training initiatives and enhance communication skills among team members, aiming to improve customer satisfaction and operational efficiency.
Baymont By Wyndham - Front Desk Receptionist
Cuero, Texas
08/2024 - Current
Vector Marketing Company - Sales Representative Assistant Manager Victoria, Texas
05/2024 - 02/2025
Dollar General - Cashier
Yorktown, Texas
08/2022 - 05/2023
Carleigh Boehm
Summary
Experience
• Processed guest check-ins and check-outs efficiently and accurately.
• Managed phone inquiries and directed calls to appropriate departments.
• Maintained organized front desk area, ensuring cleanliness and professionalism.
• Trained new staff on company policies and operational procedures effectively.
• Resolved customer inquiries and complaints with professionalism and care.
• Developed sales materials to support representatives during client interactions.
• Collaborated with team members to strategize effective selling approaches.
• Maintained accurate records of customer orders and invoices. Coached team members on developing effective communication skills with clients.
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Delivered high level of customer service to patrons using active listening and engagement skills.
•
• Assisted customers with product inquiries and provided recommendations.
• Trained new cashiers on register operations and customer service protocols. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
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Accomplishments
• Deans list fall 2023
Contact this candidate