Operations & Strategy Leader with Startup Experience

Brittany Bussell

Newport Beach, CA l *********@*****.*** l 512-***-****

https://www.linkedin.com/in/brittany-bussell-5229078a/ PROFESSIONAL SUMMARY

Experienced COO and startup co-founder with a proven track record in scaling operations, driving strategic growth, and optimizing business processes across diverse industries. Expertise in financial management, team leadership, and implementing data-driven strategies to achieve significant business outcomes. Versatile skillset spanning social media management, video production, and marketing strategy. Certified secondary educator with experiences developing curriculum for Texas students.

CORE COMPETENCIES

● Strategic Business Growth

● Customer Experience

● Marketing Strategies

● Social Media Management

● Financial Acumen

● Team Leadership

● Change Management

● Video Production

● Operational Excellence

● Product Development

● Cross-Cultural Management

● Content Creation

● Curriculum Development

● Subject Matter Expertise

PROFESSIONAL EXPERIENCE

Chief Operating Officer

Gabbi, LLC, Leander, TX

October 2022 - June 2025

● Scaled client base from 100 to 1,000, implementing sustainable growth strategies

● Reduced software expenses by 60% through targeted cost-cutting measures

● Led development and launch of branded coaching app, collaborating with e-health company

● Increased social media following by 3,000 per month through strategic content creation

● Implemented standardized SOPs and coach manual, optimizing daily operations

● Managed international teams across different time zones, fostering cross-cultural collaboration

● Developed and launched new service offerings, including single-month programs

● Utilized data-driven decision making, analyzing KPIs such as ROI, ROAS, LTV, and conversion rates

Chief Operating Officer & Co-Founder

GLO Ventures Inc., Austin, TX

August 2024 - June 2025

● Co-founded a pre-seed stage food and beverage company in the CPG (consumer packaged goods) industry

● Developed the overall business plan and business strategy for the startup

● Managed cross-functional teams responsible for product development, marketing, and operations

● Created two of five first-of-their-kind products to bring to launch

● Established the company's initial brand identity and messaging

● Implemented data-driven decision making to optimize operations and drive profitability

● Sought out initial seed funding to support the company's growth trajectory, but did not secure any during my tenure

Administrative Specialist III

Williamson County

November 2022 - March 2023

● Provide high-level administrative support to department officials and coordinate office operations.

● Prepare, review, and maintain various documents, reports, and correspondence as required.

● Input data into databases, analyze information, and generate reports for management review.

● Respond to inquiries from the public and assist with resolving issues related to department services.

● Manage calendars, schedule meetings, and coordinate logistics for departmental events and training.

● Assist with budget tracking, processing invoices, and financial reporting as needed.

● Help implement and enforce office policies and procedures to ensure compliance.

● Work with various departments to facilitate communication and ensure coordinated efforts in projects.

● Organize and maintain electronic and physical filing systems for easy access to information.

● Support ongoing projects by conducting research, compiling data, and assisting with project tasks.

Curriculum Writer

Region 13 Education Service Center, Austin, TX

September 2022 - October 2022

● Collaborated with project administrators to determine course objectives

● Provided subject matter expertise on Texas TEKS to develop specificity documents for educators

● Created documents detailing common misconceptions to aid classroom teachers

● Developed scope and sequence of course content

● Influenced classroom education for 2.3 million Texas students Social Media Manager and Videographer

Craftsman Recording, Austin, TX

November 2021 - October 2022

● Developed marketing content such as posts, promotional materials, and advertisements for social media

● Monitored online presence of company's brand to engage with users and strengthen customer relationships

● Analyzed and reported social media and online marketing campaign results

● Increased customer engagement through social media

● Investigated issues and developed effective solutions

● Planned and instituted social media marketing plan for Craftsman Fests

● Produced original video content by working collaboratively with artists and stage crew/sound engineers

● Used Adobe Premiere Pro to edit footage into correct order and add effects Marketing Director

World Financial Group, Austin, TX

January 2022 - January 2023

● Maintained high standards of customer service by building relationships with clients

● Provided coverage option information to assist clients in protecting assets

● Met with customers to provide information about available products and policies

● Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals

● Remained impartial in order to advise clients based on circumstances

● Calculated premiums and established payment methods for sales

● Finalized sales and collected necessary deposits

● Displayed consistent, positive attitude towards customers, peers, and other personnel

Social Studies Teacher

Round Rock ISD, Round Rock, TX

August 2009 - May 2022

● Maintained awareness of relevant current events and quickly incorporated study into curriculum

● Educated students regarding national and global social issues and influencing factors

● Created lesson plans and made adjustments based on overall class performance throughout year

● Devised lesson plans reflecting student educational, cultural, and language diversity

● Established and supported positive educational environment for student learning

● Utilized technology to enhance student education and grasp of materials

● Developed instructional aids for classroom use and encouraged student participation

● Planned learning activities that provided students with opportunities to observe, question, and investigate social studies topics

EDUCATION

B.A. in History with a minor in Education

The University of Texas at Austin, Austin, TX

Graduated: 2008

CERTIFICATIONS & ADDITIONAL SKILLS

● Professional Life Coach

● Certified Secondary Educator in Texas, Social Studies 9-12

● Proficient in Adobe Creative Suite, including Premiere Pro

● Fluent in English

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