Salesforce Architect Multi-Cloud & Integrations Expert

Benjamin Saeed

Salesforce Architect Multi-Cloud, Integrations, MuleSoft,

Apex & LWC

**************@*****.*** 914-***-**** White Plains, NY 10601 Professional Summary

Salesforce Architect with 12+ years of experience delivering scalable, multi-cloud CRM solutions across healthcare, finance, retail, and technology. Expert in Sales, Service, Marketing, Experience Clouds, CPQ, and Health Cloud, with hands-on proficiency in Apex, Lightning Web Components, Aura Components, Visualforce, and JavaScript. Skilled in building automated workflows, integrating Salesforce with external systems via middleware platforms, and leading DevOps initiatives with CI/CD pipelines, code governance, and security compliance. Experienced in analytics, reporting, and data management, translating complex technical solutions into efficient business processes and improved customer experiences. Technical Skills

Salesforce Platforms & Clouds

Sales Cloud, Service Cloud, Marketing Cloud,

Experience Cloud, CPQ, Health Cloud, Financial

Services Cloud

Data Management

Data Loader, Data Import Wizard, Bulk API, ETL

Tools, Duplicate Management, Shield Encryption

Methodologies

Agile (Scrum), Kanban, DevSecOps, ITIL, Solution

Architecture Design

Integrations

REST/SOAP APIs, Named Credentials, External

Services, Middleware (MuleSoft, Dell Boomi, Jitterbit, Zapier), OAuth 2.0, SAML

Testing & Quality Assurance

Unit Testing (Apex), Test Coverage, Test Classes,

StaticCode Analysis, PMD, SonarQube

Automation Tools

Flows, Process Builder, Workflow Rules, Approval

Processes, Scheduled & Batch Apex, Platform Events Analytics & Reporting

Lightning Dashboards, Custom Report Types,

Einstein Analytics (Tableau CRM), Joined Reports,

Row-Level Security

Programming & Development

Apex Classes & Triggers, Lightning Web Components

(LWC), Aura Components, Visualforce, SOQL/SOSL,

JavaScript, HTML, CSS, JSON, XML

Security & Governance

Profiles, Roles, Permission Sets, Sharing Rules, Login Flows, OAuth Scopes, Event Monitoring

Certifications

Salesforce Certified Administrator

Salesforce Certified Platform Developer I

Salesforce Certified Platform Developer II

Salesforce Certified Service Cloud Consultant

Certified Scrum Master (CSM)

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Professional Experience

03/2024 – Present Salesforce Architect

Apexon Technologies

•Led end to end Salesforce enterprise architecture for multi-cloud implementations, integrating Sales, Service, and Experience Cloud.

•Designed scalable component architecture using LWC and custom metadata to support users across global orgs.

•Built robust, asynchronous integrations with ERP systems using Platform Events, Apex Callouts, and Middleware (MuleSoft).

•Conducted technical code reviews, enforced code quality via PMD rulesets and Gitbased CI pipelines.

•Defined DevOps strategy using Gearset for automated deployments, rollback, and environment management.

04/2019 – 02/2024 Salesforce Technical Consultant

Soliant Consulting Inc

Contributed to Salesforce initiatives across Sales, Service, and Experience Cloud. Delivered Salesforce solutions across multiple enterprise programs, working with complex, highly integrated Salesforce environments spanning multiple clouds. Architected Salesforce CPQ solution for a multinational B2B client, including product rules, price rules, and quote templates.

Implemented SSO using SAML for 2,000+ internal users and JWT-based OAuth for external Experience Cloud portals.

Led Salesforce DX implementation and transition from legacy metadata deployment to source-driven development.

Integrated Salesforce with SAP and Tableau using REST APIs and custom Apexbased connectors.

01/2017 – 03/2019 Senior Salesforce Developer

EMS Consulting

Developed Lightning Web Components and Aura Components for enterprise interfaces.

Built secure API callouts using OAuth 2.0 and structured error handling. Configured automation with Flow, Process Builder, and metadata-driven logic. Optimized Apex and SOQL to improve application performance and stability. Reviewed design proposals to ensure alignment with platform standards. Managed deployments using SFDX, Git, and environment coordination. Supported Agile teams through full development and testing cycles. 02/2013 – 12/2016 Salesforce Developer

SkyPlanner

Created and maintained workflows, approval processes, and validation rules to support sales operations.

Supported lead to opportunity automation, record-level security, and territorybased visibility models.

Assisted with sandbox refreshes, data cleanup, and unit testing for deployments. Migrated legacy data using Data Loader and Bulk API with field mappings and deduplication logic.

Performed data migration using Data Loader and structured mapping techniques. Managed deployments and helped maintain stable sandbox environments. Education

Bachelor of Science in Computer Science

Urbana University

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