Kyle A. Mender's Updated Resume

Traverse City, MI *****

231-***-**** • ***********@*****.***

PROFILE

Motivated healthcare support professional with experience in medication administration, patient care, orthopedics, and behavioral health. Recognized for strong communication, safety awareness, and adaptability in fast-paced clinical environments. Seeking a role that leverages extensive hands-on experience and commitment to high-quality care. EXPERIENCE

Medication Technician

Wallick Communities – Meadow Valley IL/AL/Memory Care Traverse City, MI June 2025 – November 2025

• Administered oral, topical, inhaled, ophthalmic, otic, and limited injectable medications.

• Followed “Five Rights” protocol; documented in real time on MARs.

• Reported medication concerns; coordinated with pharmacies for refills and deliveries.

• Maintained controlled-substance logs, organized carts, ensured secure medication storage.

• Assisted residents with medication routines; monitored for adverse reactions.

• Took vital signs and adhered to HIPAA and infection-control guidelines. Certified Fitter of Orthotics (CFO) & Certified Registered Orthopedic Technician Great Lakes Orthopaedic Center Traverse City, MI August 2017 – May 2024

• Performed patient assessments and orthotic fittings.

• Applied and removed casts; adjusted and fabricated orthoses.

• Prepared traction equipment and orthopedic surgical tools.

• Educated patients on device use and follow-up care. Medical Assistant

Urgent Care / The Walk-In Clinic Traverse City, MI November 2015 – August 2017

Behavioral Health Technician (Preceptor)

Munson Medical Center Traverse City, MI

May 2015 – June 2017

• Behavioral Health Technician Preceptor.

• Recipient of Munson Medical Center’s 2016 Safety Award.

• Served on Violence Reduction Protocol & Safe Care Committees.

• Assisted with crisis intervention, behavioral support, and patient observation. Additional Clinical Roles

Behavioral Health Technician / PCA – The Christ Hospital Cincinnati, OH Feb 2015 – Apr 2015

Behavioral Health Tech / ABA – Pine Rest Traverse City, MI Sep 2014 – Jan 2015

Pharmacy Technician II – Munson Medical Center

Jun 2014 – Jan 2015

Behavioral Health Technician – Munson Medical Center Aug 2013 – Jan 2015

Lead Radiology Patient Transporter – Munson Medical Center Dec 2011 – Jan 2015

EDUCATION

Bachelor of Arts – Political Science (Minor: History) Miami University Oxford, OH

Accelerated BSN Program (Did Not Graduate)

Michigan State University College of Nursing Detroit, MI May 2024 – May 2025

CERTIFICATIONS

• BLS for Healthcare Providers (CPR & AED) — Valid through Apr 2026

• ABC Certified Fitter-Orthotics (CFO)

• Certified Registered Orthopedic Technician

SKILLS

Clinical: Medication administration, vital signs, orthotic fitting, cast application/removal, behavioral support, crisis response, first aid Technical: eClinicalWorks (2 yrs), EpicCare (<1 yr), CareLogic (<1 yr) Compliance: HIPAA, infection control, safety standards Interpersonal: Patient communication, de-escalation, teamwork, resident support AWARDS & PUBLICATIONS

Munson Medical Center Safety Award (2016)

Recognized for efforts to promote patient and staff safety. Traverse City Poets Night Out Publications

Published in 2006, 2008, and 2009 chapbooks.

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