Versatile F&B & Customer Service Professional

Leah Terry

** ********* **. ***. #*

Rochester NY, 14620 315-***-****

*********@*****.***

EXPERIENCE

Fairport NY— Cook at Fairpour Coffee Roasters

September 2025-Present

Prepare recipes to standard in a fast-paced environment while maintaining cleanliness and stock. Prep items before opening to ensure operations run smoothly and efficiently.

Rochester NY— Intern at Boa Editions

September 2025-December 2025

Create social media posts for promo and sales purposes, graphic design, write blog posts (specializing in reviews), and handle basic administrative tasks such as filing, organizing, and mailing.

Rochester NY— Barista/Bartender/Cook at Boulder Coffee Company

November 2023-August 2025

Prepared and served standard coffee, food, and alcoholic beverages to customers. Operated POS system and handled transactions. Delivered excellent customer service while keeping the lobby, dining room, and bar clean. Hosted events. Cooked and prepped menu items to standard and kept the kitchen clean and organized.

Victor/Rochester, NY — Barista/Retail Associate at Breathe Yoga

January 2022-August 2023

Handled scheduling client appointments and checked clients into yoga classes/appointments. Handled beverage and food preparation, retail sales, and cleaning/maintenance. Completed graphic design work and assisted with various social media projects. Balanced the cash registers and filed closing reports at end of the day.

Remote -- Marketing Content Writer Intern at Downers Club Records

December 2021 – March 2022

Utilized SEO research to find topics, wrote blog articles, wrote social media content, and analyzed blog/social media performance to optimize website performance. Learned how to use key words and tags to boost content and engagement, and through this role I was able to obtain a certification in Content Marketing.

Experience (continued):

Starbucks Barista/Trainer: 2019-2022

Victoria’s Secret Sales Associate: 2019-2020

Housekeeper at Bridge to the Heart Cleaning Services: 2023-present

Contributor to CITY: 2025-present

EDUCATION

Finger Lakes Community College, Canandaigua, NY

September 2019- May 2021

Degree: Associate in Arts: Creative Writing.

While attending, I founded the FLCC poetry club, “Dead Poets Society.” I ran the meetings and planned and participated in promotional events. I also created and managed social media pages for this club until I graduated. Our members also worked together to design and create a zine, full of poetry, art, quotes, and anything else we liked to distribute across campus and beyond.

My last semester, I took a Literary Journal Publishing class, which had me and my classmates act as editors for the 2022 issue of Isotrope, FLCC’s international literary journal. Along with reading through and selecting submissions across multiple genres, I managed the social media pages for Isotrope for the duration of that semester.

Skills

Organization, copy writing, creativity, writing, editing, communication, time management, social media, marketing, Wordpress, Microsoft Suite, training, mentoring, sales, customer engagement.

REFERENCES

Carlos Arroyo—Starbucks Supervisor: 813-***-****

Josh Cole—Breathe Supervisor: 585-***-****

Anna Kneeland—Boulder Manager: 585-***-****

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