AD/Windows System Administrator Resume Summary

WILFREDO DIAZ DAVILA

**** ****** ***, ************ *******, 32209

Phone: 787-***-****

E-mail: ***************@*****.***

OBJECTIVE

To perform, deliver and develop all my abilities, achieving excellent results in the work and assigned area; also available through the confidence placed in me and achieving an unique experience to gain an important step in my personal and professional growth, along with the pride of being part of your team.

ABILITIES

Good Communication Skills

Organized

Responsible

Honest

Fluency in English and Spanish languages

Knowledge in Microsoft Office and Office 365 Administration Knowledge in VMware,Vsphere ESXI and Hyper v

Autotask, Service Now and IT Glue

Visual Basic 6.0 & 2005, Terradici PCoIP

Windows Server 2003, 2012, 2016,2019,2024 and Core Knowledge on Networking and cabling cat5, cat6

Knowledge Veam Backup and Restore Console

Citrix Xenapp XenDesktop Management and Citrix Netscalers/ ADC Networking Knowledge in Cisco Switches and Fortinet Firewalls Knowledge in Domotz, Axcient, Zoom MDM and Apple MDM. EDUCATION

BA Computer Science with a minor on Network and Telecommunications Interamerican University, Ponce, Puerto Rico

2010 Graduated

Ponce High School, Ponce, Puerto Rico

High School Diploma

2004 Graduated

EXPERIENCE

System Administrator / Support Engineer

Dec 2022 - Present Northern Summit Technologies

Springfield, Missouri

● Maintain, Build and troubleshoot server and computers in a Multiple host environment

● Zoom MDM Management

● Active Directory, DHCP, DNS management

● Office 365 Management

● Cloud Backups with Axcient

● Firewall Configuration using Fortinet

System Administrator

Oct 2021 - Nov 2022 Burrell Behavioral Health

Springfield, Missouri

● Maintain, Build and troubleshoot server in a vSphere Environment

● Citrix Management, NetScaler's / ADC Management

● Zoom MDM Management

● Active Directory, DHCP, DNS management

● Nutanix Environment management

● Apple Business Management and other Mobile MDM solutions

● SharePoint Management and Office 365 Management Including Exchange on premise and cloud

Cloud Analyst

Sept 2018 – Oct 2021, Eplexity

Springfield, Missouri

● Maintain all information system and Hardware

● Manage Networks and communications for Positronic Industries Environment

● Manage Tech Support Call Center with knowledge in Tickets System

(AutoTask)

● Manage 8x8 phone system

● AWS Basic Knowledge

IT Support Specialist

Jun 2010 – Sept 2018, Positronic Industries Caribe Ponce, Puerto Rico

● Maintain all information system and Hardware

● Manage all Networks and communications

● Manage Tech Support Call Center with knowledge in Tickets System

(Track-It)

● Working with database like Access and SQL

● Working with HR Programs like clocking system and Access control

● Installation of Security Cameras and alarm system REFERENCES

Additional references and related data available upon request.

Contact this candidate