Motivated IS & Analytics Undergraduate Student /s

DESMOND STRNAD

Cheney, WA 509-***-**** *****************@*****.***

PROFESSIONAL SUMMARY

Motivated student pursuing a BSB in Information Systems and Business Analytics at Eastern Washington University. Experienced in both management information systems and analytics, with a strong foundation in programming, cybersecurity, and data-driven problem solving. Skilled in data management, analysis, and clearly communicating insights to technical and non- technical audiences. Eager to apply these capabilities in tech or data roles to drive innovation and informed decisions. EDUCATION

Eastern Washington University Cheney, WA

Bachelor of Science, Information Systems and Business Analytics Expected Graduation: June 2026

Relevant Coursework: Java Programming, Python Scripting, Computer Networks, Cybersecurity Fundamentals, Data Management with R, Information Technology in Business, Operations Management, Spreadsheet Modeling for Business Applications

WORK HISTORY

SERVER Texas Roadhouse Spokane, WA Jan 2024 – Present

• Provide efficient and friendly service in a fast-paced, team-oriented environment

• Communicate effectively with team and guests to ensure high customer satisfaction

• Manage multiple tables and responsibilities with accuracy and professionalism SERVER / FOOD RUNNER / BUSSER / HOST Rock Top Burgers & Brew Moses Lake, WA Sept 2020 – Sept 2022, Summer 2023

• Served in various front-of-house roles, supporting daily operations and customer service - Adapted quickly to high-volume settings and rotating job duties

• Developed strong interpersonal skills and a commitment to guest satisfaction SKILLS

Programming Languages: Java, Python, R

Tools & Concepts: Microsoft Excel (advanced functions, pivot tables, data visualization), Linux Command Line, Network Scripting, Data Cleaning, Cybersecurity Fundamentals Soft Skills: Communication, Teamwork, Adaptability, Problem-solving Projects

Data Analysis with R

• Imported and cleaned real-world datasets using R, handling missing values, inconsistent formatting, and non-normalized data

• Performed exploratory data analysis by creating new variables, filtering data, and analyzing trends and subgroups

• Developed clear data visualizations and summary tables to communicate insights effectively

• Authored a fully reproducible R Markdown report (HTML/PDF) that combined code, analysis, and narrative storytelling

• Translated analytical findings into clear, actionable insights to support decision-making TCP Traceroute Tool – Python (Scapy)

• Developed a custom TCP-based traceroute tool in Python using Scapy to trace network paths to target hosts

• Crafted and sent TCP packets with incrementing TTL values to identify intermediate network hops

• Implemented timeout handling and error detection to manage non-responsive hops

• Performed Autonomous System (AS) lookups using whois and summarized the end-to-end AS path

• Automated testing with a Bash script and documented usage and findings in a technical README

Database Query & Analysis Project – SQL

• Wrote and optimized SQL queries to retrieve, filter, and analyze relational data

• Used SELECT, WHERE, JOIN, GROUP BY, and ORDER BY clauses to answer business questions

• Performed data validation and aggregation to ensure accuracy and consistency of results

• Analyzed query outputs to support data-driven decision making

• Documented logic and results clearly for reproducibility and readability Package Delivery Simulation – Java (Object-Oriented Design)

• Developed a Java-based delivery truck simulation using object-oriented programming principles

• Designed an inheritance hierarchy for package types (Letter, Box, Metal Crate, Wooden Crate) with shared and specialized behaviors

• Implemented Comparable interfaces to sort packages by type and weight

• Read structured input data from files and logged system actions and errors to output files

• Enforced business rules and constraints including size, weight limits, truck capacity, and invalid package handling

• Built detailed logging to track successful loads, rejected packages, and error conditions

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