Data Entry Specialist with Customer Service Focus

GINGER NORRIS

Phone: 843-***-****

Email: ***********@*****.***

Address: **** *** **** **, ***** Sea, 29545-4902, SC (US) PROFESSIONAL SUMMARY

Customer service representative committed to helping the customers resolve any issues. Resourceful problem solver in stressful situations while assisting customers. EXPERIENCE

Care Coordinator, Included Health

Assisting customers with locating providers, claims issues, benefits during the calls or setting up task for further assistance. Jan. 2021 - Present

San Francisco, CA

Mogel LLC

• Assisting customers when they call in with a problem. I assist the member by providing the correct information to the member or transfer the member to the correct department.

September. 2020 - Jan. 2021

Scottsdale, AZ

Quality Analyst, Atlantic Packaging

• At Atlantic Packaging the cardboard frames for air filters are Made. I started out at Atlantic Packaging by running a machine and in April 2019 I moved to the Quality Analyst position. As a Quality Analyst

• I would go around to each machine to check the quality of work being produced every hour.

August. 2016 - August. 2020

Tabor City, NC

Customer Service Repersenative, Blue Cross Blue Shield of SC

• I worked in the call center for BCBS on the phone assisting the customers with any issues. I also worked handling the written correspondence correcting any issues.

August. 2004 - July. 2016

Surfside Beach, SC

EDUCATION

Diploma

•

July. 1996

air filters call center

committed Customer Service

Packaging

SKILLS

Skillful Expert

Expert Expert

Skillful

English

LANGUAGES

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