ICT Engineer with Cloud & Cybersecurity Focus
Resume:
Emmanuel Junior NOSTHE
Everett, MA
02149
E-mail : ********@*****.**
Experiences
September 1st, 2021 – December 2025 ICT Engineer
ATOS GROUP
• Using LINUX commands to manage servers
• Remotely access systems
• Monitor and schedule maintenance of servers.
• First point of contact with French clients
• Create and dispatch tickets using Service NOW
January 18th – May 15th 2021 Support Customer Service Process with French SITEL GROUP Freelance
• Place and Track orders made by customers upon request
• Customers’ account management
• Efficiently resolve all complaints from customers Education
May 2024- July 2024
Google Cybersecurity Professional Certificate - Online certificate July 2025
CompTIA Security+ certified
March 2021- September 2022
University of Social Sciences/Clark University MBA in Healthcare Administration/MPA October 2011 – June 2018
Universite de la Fondation Dr Aristide Medical Studies Skills
Office 365
Windows Server 2019
Excel- Intermediate level
IT Tech Support - IBM Skillsbuild certificate
Cloud Basics
IBM Mainframe Specialist-Mainframe Environment-Fundamentals 2.4
Customer Service Fundamentals & Quality Standards
Spanish: Beginner
French: Native
English: Advanced
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