ROBYN EASTER
C U S TOMER S E RVICE R E P R E S E N TATIVE
********@*****.***
Long Beach, CA 90807
Contact
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
P r o f e s s i o n a l Summary
S k i l l s
Call Management Data Entry
Data Collection Product Knowledge
Paperwork Processing
CUSTOMER SERVICE REPRESENTATIVE
LA BUSINESS PERSONELL — Los Angeles, CA
Nov 2019 - Feb 2021
CUSTOMER SERVICE REPRESENTATIVE
CAR GUARDIAN — Costa mesa, CA
Feb 2018 - Oct 2019
Answered incoming calls
CUSTOMER SERVICE REPRESENTATIVE
POWERMIX365 — Costa Mesa, CA
Feb 2017 - Jan 2018
E x p e r i e n c e
Handled customer complaints and inquiries in a courteous and efficient manner. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
Developed strong customer relationships and loyalty through effective communication. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
Education
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HIGH SCHOOL DIPLOMA
Jun 1991 MILLIKAN HIGH SCHOOL — Long Beach, CA