Pre-Sales Solution Architect and Cloud Leader

CHRISTOPHER MCCOLLUM

***********@*****.*** • +1-512-***-**** • Austin, Texas, United States • https://www.linkedin.com/in/ chrismccollum/

SUMMARY

Senior Solutions Architect with over 15 years of experience designing scalable, secure architectures and modernizing cloud infrastructures for enterprise and government platforms. Specializes in migrating monoliths to microservices on AWS and GCP, achieving up to 30% improvements in scalability and 25% reductions in operational costs. Proven track record leading cross- functional teams through full project lifecycles—from requirements gathering to deployment—while ensuring alignment with regulatory and security standards. Adept at defining integration strategies for complex systems and guiding stakeholders through technical roadmaps.

EXPERIENCE

Heidrick & Struggles, Solution Architect

Dec 2022 - Present

Created a plan to map business functions from monolith to microservices architecture in the healthcare domain using Bizbok v14 guidelines and ensuring HIPAA compliance. Designed and implemented FHIR-based REST APIs to enhance performance and security, reinforcing solution design principles in early project phases. Enhanced system scalability by 30% through migrating from a monolith to a microservices architecture, aligning solutions with business outcomes. Modernized cloud infrastructure using Snowflake and Sumo Logic on AWS, optimizing data processing capabilities to support scalable, robust solutions. Developed a Python backend and React frontend interface to maintain a system of 50,000 users, ensuring smooth system operations and stakeholder satisfaction. Reduced operational times by over 25% by integrating Haystack and Sagemaker into the technology stack, supporting efficient solution delivery. Migrated from a relational database (Postgres) to MongoDB, increasing performance by 45% and demonstrating thorough risk mitigation and scalable design. Collaborated with Product Management to define requirements and architecture using Scrum methodologies, mentoring offshore teams, integrating HL7 messaging for EHR interoperability and ensuring clear stakeholder communication. Credence Management Solutions LLC, Development Manager Apr 2022 - Dec 2022

Managed a team of 21 developers on a large government e-commerce project, re-architecting front-end applications as Solutions Architect and aligning solutions with federal supply chain requirements. Achieved a 20% cost reduction by leading an HCL Commerce redesign on AWS Government Cloud, demonstrating effective risk management and solution design. Sunpower, Web & e-commerce Lead

Nov 2021 - Apr 2022

Led a team of seven that managed and maintained the company's e-commerce presence and supply chain using React and Java, enhancing operational efficiency by 15%. Communicated with corporate and reviewed requirements to envision the designs that improved customer experiences by 30%.

Cognizant, Application Modernization Architect

Jan 2021 - Feb 2021

Migrated 371 banking applications to AWS Cloud, enhancing scalability, reliability, and ensuring HIPAA compliance frameworks. Specified application integration with TOGAF standards, ensuring alignment with enterprise architecture and improving system interoperability. Executed AWS Cloud deployments (Lambda, EC2, S3, Kafka, Glue), enhancing application performance and reducing deployment times.

HCL Technologies, Senior Solution Director

Feb 2019 - Jan 2021

Consulted clients in migrations of HCL Commerce from v7 to v8 and v9 using Docker, Kubernetes, and Kafka on GCP and AWS. Led RFP responses for B2C and B2B customer initiatives, resulting in increased client engagement and successful project acquisitions. Secured a major contract with an Australia-based grocery chain for HCL Commerce by demonstrating tailored solutions, leading to expanded market presence and increased revenue. Worked with Salesforce Commerce Cloud, Service Cloud, Marketing Cloud, and CRM (OCAPI, SFRA) to streamline customer relationship management and improve service delivery for large CPG client. Established requirements and architectural documents, ensuring clear project guidelines and successful implementation of solutions. Managed large outsourcing projects for clients with multiple e-commerce platforms, ensuring seamless operations and integration, which improved client satisfaction and operational efficiency. Advised on blueprints and roadmaps for integrations with SAP, order management systems, payments, and supply chain using TOGAF, leading to streamlined processes and reduced integration time. Oversaw a team of 9 e-commerce experts for a major CPG client, supporting more than 10 B2B and B2C sites on SAP Hybris, which enhanced site performance and client engagement. CHRISTOPHER MCCOLLUM - page 1 of 3

IBM Global Business Services, Senior Managing Consultant Aug 2015 - Feb 2019

Completed multiple implementations for the Dept. of Veteran's Affairs using Salesforce Service Cloud and Community Cloud, enhancing service delivery and user engagement. Presented results to agency heads for $10M in additional awards. Architected and directed a global DoD application run by the DLA, improving operational efficiency and security compliance. Supervised a geographically dispersed team of 15 building and supporting 5 e-commerce sites on the Fed Ramp Cloud containing over 75M SKUS. Defined operations cloud infrastructure for global e-commerce and supply chain platforms with $1B in annual sales. Infosys, Solution Architect

Apr 2015 - Aug 2015

Architected enhancements to WebSphere Commerce (J2EE) and Sterling OMS (supply chain) implementation for customer loyalty and 'buy online, pickup in store' features, improving customer satisfaction and operational efficiency. Accelerated a team of six remote staff members to effectively analyze business requirements and processes, leading to improved project delivery timelines and stakeholder satisfaction.

Rosetta, Solution Architect

Nov 2014 - Apr 2015

Administered a team of five developers to create online catalogs integrating with Oracle ERP, enhancing team collaboration and project efficiency. Participated in requirements gathering and streamlining business processes to reduce operating costs by 30%. Utilized Adobe AEM for the front-end, employing REST API calls to WebSphere Commerce (J2EE) to improve user interface responsiveness and integration efficiency.

Hewlett-Packard, Integration Architect

Feb 2014 - Nov 2014

Architected migration from legacy e-commerce application to WCS for all B2C sales, enhancing system efficiency and customer experience. Directed 5 onshore and over 100 offshore resources to migrate all B2C sales ($1B in revenue) to WCS, Sterling OMS

(supply chain) and IIB.

Ibm, Senior Client Technical Specialist

Apr 2011 - Feb 2014

Accelerated pre-sales activities resulting in more than $60M in sales of software and services. Sustained existing B2B and B2C customers with SEO and performance related assistance and platform migrations on WebSphere Commerce. Created multiple POC efforts which resulted in 7 contract awards.

Sogeti USA LLC, Senior Manager

Feb 2010 - Apr 2011

Led a team of 15 to successfully create a new e-commerce platform for a major retailer, improving customer engagement and sales. Enhanced project scope by identifying requirements for 5 major business initiatives, leading to more efficient project execution and alignment with business goals. Designed technical cloud architecture using AWS Cloud and SAP, resulting in a scalable and efficient system that supported increased business operations. Alpine Consulting, Senior Architect and Project Manager Nov 2008 - Feb 2010

Supervised a team of 9 developers and analysts to successfully deliver e-commerce sites for Safeway Stores, Inc., ensuring timely completion and high-quality standards. Increased user engagement by 30% by developing e-commerce sites with WebSphere Commerce Suite (WCS) and REST API for mobile platforms, enhancing user experience and accessibility. At&t, Solution Architect

Jan 2007 - Nov 2008

Prepared and implemented a successful PaaS e-commerce platform, enhancing scalability and reducing deployment time. Guided multiple winning RFP responses for large government and commercial clients for more than $8M. Brulant, Solution Architect / Team Leader

May 2006 - Jan 2007

Managed a team of 14 developers and analysts to design a large eCommerce site with 1000+ store fronts, enhancing user experience and increasing site performance.

EDUCATION

University of Phoenix

MBA • Technology Management

University of Texas at Austin

CHRISTOPHER MCCOLLUM - page 2 of 3

BBA • Management Information Systems

LICENSES & CERTIFICATIONS

Professional Scrum Master 1 (PSM1)

Certified Salesforce Administrator

AWS Certified Cloud Practitioner

TOGAF v9.1 Foundation

SKILLS

Salesforce • Service Cloud • CRM • AWS • AWS Cloud • AWS Lambda • EC2 • S3 • AWS Redshift • GCP CHRISTOPHER MCCOLLUM - page 3 of 3

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