Laboratory Quality Assurance Associate
Resume:
Janet Cabrera
Suffolk County, NY
***********@*****.***
Professional Summary
Bilingual healthcare professional with over 15 years of experience in clinical, laboratory, and quality assurance roles. Proven expertise in QA/QC, lab workflow implementation, multi-site training, and hands-on technical support for Sysmex, Abbott, Siemens, and McKesson analyzers. Skilled in-patient care, phlebotomy, EKGs, EMR systems, and high-volume laboratory and clinical operations. Fluent in Spanish with strong communication, leadership, and compliance skills.
Professional Experience
Laboratory Quality Assurance Associate
New York Cancer & Blood Specialists – Port Jefferson, NY January 2023 – November 2025
● Support QA/QC functions across 200+ satellite laboratory locations, ensuring compliance with CLIA, CAP, and NYSDOH standards.
● Conduct internal audits, inspection readiness assessments, and continuous monitoring of quality indicators, incident reports, and non-conformities.
● Lead implementation of new lab workflows, SOPs, and instruments across all satellite sites.
● Conduct new employee orientation, refresher training, and annual competency assessments for laboratory staff.
● Provide hands-on support and training for Point-of-Care Testing (POCT) and moderate complexity instruments, including:
Sysmex CBC analyzers: Pochi 100i, XN-330, XN-430, XN-450, XS-1000
Abbott ID NOW molecular testing
Siemens and McKesson urinalysis analyzers
● Maintain QA documentation, training logs, audit records, and compliance reports across all sites.
● Regularly travel to satellite labs for audits, training, and hands-on technical support. Lead Laboratory Medical Assistant
New York Cancer & Blood Specialists – Bayshore, NY June 2020 – January 2023
● Perform phlebotomy via venipuncture and capillary puncture; process specimens for external labs.
● Maintain QC and calibration for Sysmex XS-1000i and Pochi-100i CBC analyzers.
● Place lab supply orders and maintain inventory for multiple sites.
● Manage all QA documentation to ensure compliance with regulatory standards.
● Follow up on pending patient lab reports and support lab workflow optimization. Senior Medical Assistant / Shift Supervisor
CityMD Urgent Care – Shirley, NY
2014 – 2020
● Assisted physicians with patient care, procedures, vital signs, lab work, EKGs, urinalysis, wound care, gynecological procedures, and rapid testing.
● Ensured compliance with Department of Health regulations, including QC logbook maintenance and specimen handling.
● Managed inventory and ensured exam rooms and labs were fully stocked and safe.
● Supported site workflow efficiency, staff training, and orientation for new hires.
● Conducted DOT and non-DOT urine collections and fit-testing. Education
● Medical Assistant Certification – Hunter Business School, Medford, NY 2008–2009
● High School Diploma – Bellport High School, Brookhaven, NY 2004–2008 Skills & Expertise
● Quality Assurance & Quality Control
● Laboratory Workflow Implementation & Multi-Site Training
● CLIA, CAP, NYSDOH Compliance
● Sysmex, Abbott ID NOW, Siemens & McKesson Analyzer Support
● Phlebotomy, EKG, Urinalysis, Specimen Processing
● Staff Orientation, Refresher Training & Competency Assessment
● EMR Systems & Data Documentation
● Bilingual: English & Spanish
Contact this candidate