Data Entry Specialist with Salesforce & CRM Expertise

ARLINGTON, US, ***** • ******************@*****.*** • 972-***-****

LISA JOHNSON

PROFESSIONAL SUMMARY

Dedicated Data Entry Specialist with extensive years of experience managing high-volume data tasks accurately and efficiently. Skilled in Salesforce, Microsoft Office Suite, and digital platforms. Proven ability to streamline data processes, reduce errors, and support organizational goals through meticulous data handling.

EMPLOYMENT HISTORY

DATA INFRASTRUCTURE ANALYST - REMOTESep 2021 - Feb 2024

7-11 CorporateIrving, TX

Processed merchandising requests with precision, ensuring flawless data accuracy in Salesforce.

Deployed automation tools, cutting manual entry time and boosting productivity by 20%.

Resolved data errors swiftly, maintaining smooth operations and enhancing workflow efficiency.

Strengthened data quality controls, significantly improving overall data integrity.

CONTROL OFFICE SPECIALISTOct 2017 - Jan 2020

Thryv / formerly Dex-YPDFW Airport, TX

Updated CRM systems with contract data, ensuring accuracy in cancellations and renewals.

Managed contract modifications, achieving precise data handling across multiple platforms.

Edited client data for digital platforms, enhancing information accuracy and reliability.

Generated detailed data reports, consistently meeting tight deadlines with precision.

INTERNET CONSULTANTJun 2004 - Oct 2017

Dex-YP / formerly Supermedia, Idearc and VerizonDallas, TX

Processed customer orders efficiently, ensuring accuracy and enhancing client satisfaction.

Resolved client issues swiftly, boosting customer trust and loyalty.

Audited key accounts, collaborating with sales to optimize data accuracy and service quality.

EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION IN MANAGEMENT

Northwood UniversityCedar Hill, TX

SKILLS

Data Entry, Data Analysis, Salesforce, CRM Systems, Microsoft Office, Attention to Detail, Problem-Solving, Multitasking, Time Management, Workflow Optimization, Data Integration, Sharepoint, Data Ingestion.

LINKS

LinkedIn: linkedin.com.

Contact this candidate