Aspiring Junior Network Administrator with Hands-on IT Experience

Carlos Horne

Junior Network Administrator

Washington, DC

240-***-**** • ********@*****.***

EXPERIENCE

Amazon February 2017 - Present

Junior Network Administrator

Assisted in the deployment of a vSphere virtualization infrastructure, resulting in 20% better allocation and utilization of server resources.

Aided in the development of network operations protocols that enhanced the team's response time to outages by 15%.

Contributed to optimizing Layer 2 switching configurations, which enhanced VLAN segmentation efficiency and reduced broadcast traffic by 10%.

Amazon September 2013 - January 2017

Network Support Technician

Implemented an automated patch management system for network devices, upholding a 99% compliance rate with security standards.

Collaborated on the execution of a WAN optimization project that resulted in a 25% increase in data transfer rates.

USPS March 2010 - August 2017

IT Helpdesk Analyst

Diagnosed and resolved network connectivity issues, ensuring a 5% reduction in user-reported incidents over a fiscal year.

PG Police June 2007 - February 2010

City Police officer

Retired after being injured in the line of duty.

EDUCATION

University of Maryland Global Campus December 2024

Certified Network Defender (CND)

Obtained comprehensive network security skills to manage and secure network systems

Kaplan University May 2016

Bachelor of Science in Information Technology

Specialization in Network Administration

GPA: 3.8/4.0, Graduated Cum Laude

SKILLS

Networking: TCP/IP, DNS, DHCP, VPN, LAN/WAN, Network Security

Operating Systems: Windows Server, Linux, MacOS

Network Management: Wireshark, Nagios, SolarWinds, Cisco IOS, NetFlow

Virtualization & Cloud: VMware ESXi, vSphere, Hyper-V, Amazon AWS, Microsoft Azure

OTHER

Professional Development: Attended National Association of Network Professionals (NANP) Annual Conference (2021)

Community Involvement: Volunteer network consultant for local non-profits to enhance their IT infrastructure (2019-Present)

Technical Projects: Led a cross-functional team to upgrade corporate network infrastructure at Coached.com, improving network efficiency by 30%

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