DevOps & Infrastructure Engineer (Kubernetes MRI)

Ali AlNeis

DevOps / Infrastructure Engineer

C/C++ · Python · Bash · Linux · Kubernetes

Address Open to relocation

U.S. Lawful Permanent Resident

(Green Card)

Email ***.********@*****.***

LinkedIn linkedin.com/in/alialneis

GitHub github.com/sager69

Phone 425-***-****

TECHNICAL SKILLS

Programming & Scripting: Python · Bash · C/C++

Containers & Orchestration: Kubernetes · Docker · Helm CI/CD & Automation: GitLab CI · Jenkins · Git

Infrastructure as Code: Terraform

Cloud: AWS · Azure/AKS · GCP

Observability & Monitoring: Prometheus · Grafana · SigNoz Systems: Linux · Windows Server · PostgreSQL

Security Foundations: IAM · TLS · System hardening Networking: TCP/UDP · Sockets · Routing · Firewalls · VLAN/VPC EXPERIENCE

DevOps Engineer ProgressSoft November 2024 – Present

• Designed and maintained CI/CD pipelines using GitLab CI, implementing automated build, test, and deployment logic as reusable pipeline components.

• Standardized application deployments using Docker and Helm, reducing release errors and improving deployment consistency.

• Managed Kubernetes cluster upgrades, Helm-based releases, and environment-level configuration changes across multiple namespaces.

• Developed internal automation tools using Python and Bash to eliminate manual operational steps across the delivery pipeline.

• Owned and supported a 25-node Kubernetes-based production platform serving multi-tenant workloads under 99.9% SLA.

• Improved deployment safety through monitoring, alerting, and software-controlled rollout and rollback strategies.

• Implemented observability using Prometheus, Grafana, and SigNoz to enable faster incident detection and response.

• Participated in on-call rotation, troubleshooting CI/CD, infrastructure, and application issues during production incidents.

• Onboarded 3 banking clients by customizing Helm charts and training operations teams to reach production on schedule.

• Built a PostgreSQL provisioning tool using Python and Bash, enabling self-service database setup for application teams.

• Collaborated closely with application engineers to design deployment workflows that reduced friction and improved developer velocity. DevSecOps Engineer Eastnets July 2023 – October 2024

• Managed AWS Landing Zone components including IAM roles, VPCs, and permissions, and integrated logging with CloudWatch.

• Resolved networking issues involving VLANs, VPCs, routing, and firewalls across AWS, Azure, GCP, and on-prem environments.

• Developed Python and Bash automation to enforce CIS hardening and user access reviews across 300+ Linux/Windows servers, closing 120+ compliance gaps.

• Hardened IAM configurations and privileges across AWS, Azure, and GCP in line with ISO 27001.

• Integrated Veracode SAST security scanning and policy checks into CI pipelines to support secure software delivery. INTERNSHIPS

Networks and Information Security Coordinator Intern Ayla Oasis Development February 2023 – June 2023

• Ensured high availability and security of network and IT infrastructure, managing routine system updates and maintenance across multiple platforms, such as Palo Alto firewalls, Wazuh SIEM, and other tools. Software Engineering Intern Maqsam July 2022 – September 2022

• Designed a messaging application that uses WhatsApp and Twitter APIs, using Ruby on Rails, JavaScript with version control using Git. EDUCATION

Bachelor of Sciences, Networks and Information Security/Computer Engineering October 2018 – June 2023 Princess Sumaya University for Technology (PSUT) GPA: 90.6% Rank: 3rd Amman, Jordan SELECT PROJECTS

Shawerma Reviewer Web App

A web application dedicated to the culinary exploration of Shawerma restaurants in Amman, Jordan.

• Developed and deployed a Ruby on Rails application using Docker and Kubernetes on AWS, incorporating PostgreSQL and Google Maps API.

Concurrent TCP/UDP Client–Server File Transfer System

• Developed a concurrent TCP/UDP server in C handling multi-client file requests with socket multiplexing, error handling, and fault recovery.

• Implemented two TCP sockets and one UDP socket in C code for the main and secondary servers.

• Applied error handling to manage missing files, socket failures, and unexpected server disconnections. Concurrent Networked Tic-Tac-Toe Game

• Developed a concurrent TCP server in C that handles multiple Tic-Tac-Toe games simultaneously.

• Implemented client communication with TCP for game moves and UDP for in-game chat messages.

• Utilized process forking and socket multiplexing (select) to manage concurrent sessions.

• Ensured robust error handling for invalid moves, disconnections, and player timeouts. AWARDS AND CERTIFICATIONS

Certified Kubernetes Administrator (CKA) In Progress AWS Certified Cloud Practitioner (CLF-C02) December 2023

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