Arquetta Mendenhall
Detroit, MI *****
******************@*****.***
LinkedIn: www.linkedin.com/in/arquetta-mendenhall2023
Professional Summary
Motivated and detail-oriented cybersecurity professional with an Associate degree in Computer Information Systems with a concentration in Cybersecurity and multiple industry certifications, including CompTIA Security+ and CEH. Hands-on experience with penetration testing techniques, network monitoring, vulnerability assessment, and incident response through labs and coursework. Currently pursuing accelerated Bachelor’s and Master’s degrees in Cybersecurity at Eastern Michigan University, with expected completion by December 2026. Known for strong analytical thinking, attention to detail, and disciplined time management as a working mother advancing a cybersecurity career.
Technical Skills
Networking & Security
Nmap, Wireshark, Zenmap, Metasploit, Burp Suite, Snort
Vulnerability scanning, intrusion detection, log analysis
Firewall configuration, ACLs, network segmentation
Operating Systems & Identity
Windows, Windows Server
Active Directory (user accounts, group policies)
Linux (Ubuntu, Kali)
Hands-On Technical Experience
SYN, Xmas, and OS fingerprinting scans
Packet capture and traffic analysis
Secure network segmentation
Ethernet (RJ45) cable building, testing, and troubleshooting
Scripting & Tools
Python, Bash, PowerShell
Cloud, Data & AI Fundamentals
SQL
AI/ML concepts
Data analytics fundamentals
Professional Tools
Microsoft 365
Google Workspace
Documentation and ticketing workflows
Certifications
CompTIA Security+
CEH (Certified Ethical Hacker)
IBM Artificial Intelligence Fundamentals
Cisco: Introduction to IoT
Cisco: Data Science
Cisco: Data Analytics Essentials
Cisco: Computer Hardware Basics
Education
Eastern Michigan University (EMU) – Ypsilanti, MI
Bachelor of Science in Cybersecurity (In Progress)
Master of Science in Cybersecurity (Accelerated Program, In Progress)
Expected Completion: December 2026
Wayne County Community College District (WCCCD) – Detroit, MI
Associate of Applied Science in Computer Information Systems
Concentration: Cybersecurity
Cumulative GPA: 3.3
Graduation: December 2025
Professional Experience
Sharkey’s Cuts for Kids
Kids Hair Stylist / Customer Support Specialist Mar 2020 – Mar 2022
Delivered front-line customer support in a fast-paced environment, troubleshooting issues and adapting services to individual needs
Managed appointment scheduling systems and point-of-sale tools with accurate data entry and transaction processing
Communicated technical and service-related information clearly to diverse audiences
Maintained compliance with safety, sanitation, and operational standards
Prioritized multiple tasks while meeting time-sensitive service demands
Questville Services – Wichita, KS
Youth Care Worker Aug 2018 – Mar 2020
Provided daily resident support while maintaining detailed documentation in compliance with state and federal regulations
Managed intake, discharge, and ongoing evaluations with strong attention to data accuracy
Trained, scheduled, and supervised staff, reinforcing accountability and procedural consistency
Utilized Microsoft Office and healthcare systems for reporting, scheduling, and records management
De-escalated high-stress situations through calm communication and problem-solving
Crowned – Austin, TX
Salon Owner / Hair Stylist Apr 2017 – Aug 2018
Owned and operated a small business, managing scheduling, inventory, sales tracking, and customer records
Conducted one-on-one consultations, translating client needs into service solutions
Exceeded monthly sales goals by 15% through service optimization
Trained and mentored apprentice stylists, simplifying complex processes
Hair Lounge Barber & Beauty – Pflugerville, TX
Salon Manager / Hair Stylist Jul 2015 – Mar 2017
Managed daily operations including inventory control, scheduling, cash handling, and data entry
Resolved customer issues efficiently, demonstrating strong troubleshooting skills
Maintained strict sanitation and compliance standards
Core Strengths
Technical troubleshooting and analytical thinking
Security-focused mindset
Clear customer and stakeholder communication
Documentation accuracy and compliance
Time management and multitasking
Training, mentoring, and collaboration
Ability to perform effectively under pressure