Versatile Customer-Focused Support Specialist

Amia LeFlore

Chicago, IL ***** +1-773-***-**** amiale ****@*****.***

Professional Summary

I am a dedicated and dependable professional who approaches every task with focus and integrity. I excel both in collaborative team settings and when working independently. Adaptable and resilient, I perform e ectively under pressure while maintaining a strong commitment to excellence.

Willing to relocate to: Chicago, IL

Work Experience

Team Member

Shake Shack Chicago, IL

April 2025 to November 2025

I created a welcoming experience for guests by taking accurate orders, preparing fresh meals, and responding to customer needs with a positive attitude. I maintained cleanliness, assisted with restocking, and worked e ciently with team members to ensure guests received fast and friendly service.

UPS Driver Helper

UPS Chicago, IL

December 2024 to February 2025

As a UPS Driver Helper, I supported daily delivery operations by assisting with package loading, unloading, and e cient route execution. I helped ensure accurate deliveries by organizing packages, verifying addresses, and providing quick, reliable service. I maintained a fast work pace, followed safety procedures, and communicated e ectively with the driver to keep deliveries running smoothly.

Caregiver

Help at Home Chicago, IL

August 2024 to December 2024

I provide in-home care and support for elderly and disabled individuals, as well as others in need of assistance. My responsibilities include personal care, household tasks, medication management, meal preparation, mobility support, and companionship. Sales Representative

CUTCO CUTLERY & VENDOR MARKETING Chicago, IL

August 2024 to December 2024

I presented Cutco products to customers through scheduled demonstrations, communicated product bene ts clearly, and achieved regular sales goals. I also managed appointments, processed orders, and maintained organized customer records to ensure a smooth and positive experience.

Cashier

Mariano's Chicago, IL

March 2024 to July 2024

Cashier description consists of great customer service, ringing up items, bagging items, requesting price checks, honoring coupons, collecting payment, and giving correct change.

Cashier

Portillo's Chicago, IL

September 2022 to February 2023

This position includes great costumer service, money management, taking orders, ringing up transactions, keeping area clean and well stocked, and often assisting in food preparation. Education

Nursing (Associate's degree)

City Colleges of Chicago-Malcolm X College

Present

Digital media (High school diploma or GED)

Muchin college prep Chicago, IL

September 2020 to June 2024

Digital Marketing. (High school.)

Skills

Knife skills Hospitality management Merchandising Kitchen Experience Patient monitoring Baking Work ethic Food Safety Caregiving Pastry experience Laundry Teaching Cash register Food preparation Communication skills Dementia Care Food Preparation Cleaning Experience Experience with individuals with cognitive disabilities Packaging Stocking Analysis skills Home Care Senior Care Kitchen experience Customer service Patient care Hospice Care Food Service Cash handling Google Docs Toddler care English Meal Preparation Geriatrics Hospitality Sales Phone etiquette Food Handling Food handling Supervising experience Employment & labor law Home health Restaurant experience Animal handling Cooking Production planning Culinary experience Leadership Languages

English - Expert

Certi cations and Licenses

Food Handler Certi cation

ServSafe

Food Safety Certi cation

CPR Certi cation

Additional Information

Authorized to work in the US for any employer

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