Experienced Crisis Management & 911 Director Leader

Continued…

Ronald W. Mason

Berkeley Springs, WV 304-***-**** ***********@*****.*** https://www.linkedin.com/in/ronnie-mason-1195161b A multifaceted law enforcement and 911 Director career with proven track record of innovation and success in leading all aspects of crisis management, insider risk, and process efficiency. Seeking to enter the private sector as a Manager levering strong attention to detail and organizational skills, strategic thinking, and ability to manage and lead complex projects. Collaborative and dynamic executive leader with an evolving legacy of creating best-in-class programs across all aspects of the organization. Enthusiastic about building high-performing teams through integrity infused leadership and organizational efficiencies. Decades of experience influencing and forging relationships while building diverse and inclusive teams. Reputation of delivering "calm to the chaos" and leading crisis management in high-risk environments. PROFESSIONAL HIGHLIGHTS

● Professional Highlight 1- Successfully led and directed all West Virginia State Police Romney Detachment law enforcement operations within Hampshire County, WV.

● Professional Highlight 2 – Successfully led they way in the correct, legally complaint outfitting and start-up of an entirely new Morgan County, WV 911 center. This included all new equipment, building remodel, staff training, guidance, and creating all new Operating Policies and Procedures to ultimately achieve organizational excellence, reduce call processing times, call response times, and provide better outcomes for emergency calls for service.

● Professional Highlight 3 – Named the 2021 West Virginia APCO 911 Director of the Year Areas of Expertise

● Skill 1 Crisis Management

● Skill 2 Team building

● Skill 3 Program Management

● Skill 4 Threat Assessment

● Skill 5 Customer Service

● Skill 6 Problem Solving

● Skill 7 Major Event Planning

● Skill 8 Criminal & Civil Law Knowledge

● Skill 9 Risk Mitigation

● Skill 10 Demonstrated Accountability

● Skill 11 Conflict management

● Skill 12 Leadership

Professional Experience

MORGAN COUNTY COMMISSION (March 11, 2019- December 12, 2022) 911 Director Morgan County Emergency Communications Center (March 2019 – December 2022)

● Mentored and coached 15+ individuals.

● Prepared and Executed 10+ RFPs for equipment, totaling $2, 000, 000+ in total spend.

● Oversee $ 4,000,000+ in inventory.

● Delivered 100+ executive briefs to all levels of leadership.

● Led training in-person for 30+ personnel covering 911 call processing equipment and two-way emergency radios.

● Established 12+ cross-functional relationships and served as the liaison for the County 911 center.

● Established new training program.

● Established new Operational Policy and Procedures for the entire 911 center.

● Established more efficient and legally compliant processes and procedures to ensure prompt dispatch of all public safety personnel and equipment.

● Conducted internal investigations governing sexual harassment, bullying, harassment, alleged employee misconduct or neglect.

● Conducted background investigations into potential new hires and served as the onboarding expert for the 911 center.

● Performed in-depth software programming for the new Spillman / Flex CAD software. WEST VIRGINIA STATE POLICE (October 26, 1998 – May 31, 2017) Detachment Commander Romney Detachment (July 1, 2011 – May 31, 2017)

● Manage 8 direct reports and was responsible for scheduling all work shifts.

● Plan and lead special details, search warrant executions, large scale investigations, large scale arrest warrant execution.

● Trained personnel across numerous topics and courses.

● Delivered numerous executive briefings to ranking West Virginia State Police leadership and elected officials.

● Conducted large scale criminal investigations including investigating elected officials and other law enforcement officers. RONALD W. MASON Page 2

Education

Marshall University- Huntington, WV

Degree. Associates of Applied Science – Police Science Training & Certifications

West Virginia State Police Academy- 47th Cadet Class Field Training Officer Basic Instructor Crash Investigation Search Warrants Kinesics Interview Technique Motorola APX Series Radio Programmer Major Crimes Investigations Child Sex Crimes Investigations Surveillance/ Counter Surveillance Radar Identifying Fraudulent Documents Responding to acts of Domestic Terrorism Taser Verbal Judo Crisis Intervention Training Professional Awards & Honors

Named 2021 West Virginia APCO 911 Director of the

Year.

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