IT Support & Cybersecurity Specialist Resume

IT Support Specialist & Cybersecurity

Work History

Yulimenus Wanimbo

****************@*****.*** +1-401-***-**** Missoula, MT 59808 https://www.linkedin.com/in/yulimenuswanimbo/ Cybersecurity professional with hands-on experience in IT support, desktop deployment, and PCI DSS compliance. Skilled in security monitoring, risk assessment, and protect sensitive data. Proven ability to troubleshoot systems, lead technology projects, and collaborate with IT teams to maintain secure and efficient. Holds a Master’s and Bachelor’s in Cybersecurity, combining strong academic knowledge with practical experience. Information Security Intern (PCI Compliance)

Johnson & Wales University — Providence, RI August 2025 to December 2025

• Supported PCI DSS compliance efforts by assisting in assessment, documentation, and validation of security controls protecting payment card data.

• Helped define PCI scope by reviewing system inventories, access controls, and data flows related to cardholder data environments (CDE).

• Assisted with tracking remediation of compliance gaps and preparing documentation for audits and security reviews.

• Researched PCI DSS 4.0 requirements and industry best practices to improve payment security controls and policies.

• Reimaged 2 POS systems, set up 3 Square Reader accounts, tested devices, and documented procedures Lead Desktop Deployment Project

Johnson & Wales University — Providence, RI January 2024 to August 2025

• Led campus-wide desktop and laptop deployment projects, coordinating imaging, configuration, and rollout for faculty and staff.

• Managed Windows OS installations, software deployments, and system configurations following university security standards.

• Provided technical leadership to student technicians and ensured accurate asset tagging and inventory tracking.

• Ensured all deployed systems met patching, endpoint security, and baseline configuration requirements. IT Help Desk Intern

Johnson & Wales University — Providence, RI August 2023 to December 2023

• Delivered first-level technical support for hardware, software, account, and connectivity issues.

• Troubleshot Windows systems, printers, and network access problems in a fast-paced academic environment.

• Documented incidents and resolutions in ticketing systems and escalated complex issues as needed. IT Support Technical Student Assistant

Johnson & Wales University — Providence, RI January 2023 to August 2023

• Assisted students, faculty, and staff with daily IT support needs, including workstation setup and classroom technology support.

• Performed basic hardware, software, and connectivity troubleshooting while following IT security policies.

• Maintained accurate service documentation and supported IT operations teams. Relevant Project

Library Management System

• Developed a Library Management System using Python, HTML, CSS, and SQL.

• Implemented book inventory management, user records, search functionality, and borrowing tracking.

• Designed a user-friendly interface emphasizing data organization and usability. Network Security Design for Small Business

• Designed and implemented a secure network infrastructure for a small business, including firewall, VLAN segmentation, and Wi-Fi security.

• Configured VPN access, firewall rules, and endpoint protection to prevent unauthorized access.

• Developed backup, monitoring, and incident response strategies to ensure data integrity and business continuity.

• Recommended hardware and software solutions tailored to business needs. Skills

Cybersecurity & Compliance:

Information Security Fundamentals, PCI DSS Compliance, Risk Assessment, Security Controls, Access Management, Policy & Procedure Documentation

IT Support & Systems:

Desktop & Laptop Deployment, Windows Operating Systems, System Imaging, Software Installation, Patch Management, Asset Management Networking & Tools:

Basic Networking (TCP/IP), Ticketing Systems, Remote Support Tools, Microsoft Office, Technical Documentation Professional Skills:

Customer Service, Problem Solving, Attention to Detail, Team Collaboration, Time Management, Leadership, Communication Education

M.S in Cybersecurity GPA: 3.35/4.0

Johnson & Wales University – Providence, RI January 2024 - December 2025 B.S in Cybersecurity GPA 3.21 /4.0

Johnson & Wales University – Providence, RI July 2021 - December 2023 Associate of Arts in Information Technology GPA 3.50/4.0 Everett Community College – Everett, WA February 2019 – May 2021 Additional information

IT & Data Staff Member – (Volunteers)

Papua Student Organization (Non-Profit), Oversee February 2021 to May 2023

• Managed a student contact list of 50+ members using Excel

• Checked data for accuracy and kept records organized

• Helped leaders review data for events and planning

• Provided technical support during Zoom meetings, assisting with setup, troubleshooting, and participant access Executive Assistant -(Community service)

Rhode Island Coalition for Israel (Non-Profit) -Providence, RI March 2025 to November 2025

• Looked for grants and funding opportunities online

• Researched low-cost texting tools for nonprofit use

• Compared services using Google Sheets and shared results with the team

• Updated contact lists for news outlets and media

• Helped plan and support events

Member, JWU HackBox Cybersecurity Group

Johnson & Wales University, Providence, RI June 2022 to August 2023

• Participated in hands-on labs, CTF challenges, and ethical hacking exercises.

• Used tools like Wireshark, Nmap, and Metasploit to practice real-world cybersecurity skills.

• Collaborated with team members to explore security threats and solutions. Member, Club Management Association of America (CMAA) Johnson & Wales University, Providence, RI January 2024 to June 2024

• Engaged with a professional network focused on club operations, management best practices, and industry trends.

• Participated in workshops, webinars, and events to enhance leadership, organizational, and project management skills.

• Collaborated with peers to share insights and strategies for effective club and team management. Member, National Cybersecurity Student Association (NCSA) Johnson & Wales University, Providence, RI February 2025 to December 2025

• Participated in cybersecurity workshops, webinars, and competitions to strengthen technical skills and industry knowledge.

• Collaborated with student peers on projects and hands-on exercises in areas such as network security, ethical hacking, and incident response.

• Stayed up to date with emerging cybersecurity trends, best practices, and career opportunities through association resources and events

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