Seasoned Virtual Assistant and Administrative Pro
Resume:
Elba Rodriguez
Virtual Assistant
Pocono Summit, PA 18346
*******************@***********.***
Work Experience
Administrative Coordinator
Moodys investment Services-New York, NY
September 2017 to July 2022
Assisted Communications team with coordinating meeting, media events, Volunteer events and internal town halls
Managed department budget and expenses
Coordinated individual and group travel
Virtual Assistant
New York, NY
2012 to 2017
Entrepreneurial Project
Work for various companies from my home office. Services include, answering calls lead generation (real estate), calendar management, customer service, translation services, travel arrangement, document production and other aspects of administrative assistance.
Executive Assistant
PRICEWATERHOUSECOOPERS-New York, NY
2004 to 2012
Responsibilities:
Assistant to Partner in Investment Management
Made travel arrangements for partners and teams.
All functions on Global Finance System, including billing, reporting and contract management. Created and formatted PowerPoint presentations, Excel spreadsheets and various clients' financials and annual reports.
Analyst
DRESDNER KLEINWORT WASSERSTEIN
2000 to 2004
Responsibilities:
Assistant to Credit Analysts and Credit Risk Management. Made travel arrangements
Management of eCA, a web based counterparty credit application system. Developed and maintained a relational credit customer database Wrote queries, formatted reports and tracked counterparty legal documentation from credit database. Monitored trade violations, and changes to trading systems DRESDNER KLEINWORT WASSERSTEIN-New York, NY
1996 to 2004
Administrative Assistant
DRESDNER KLEINWORT WASSERSTEIN
1996 to 2000
Responsibilities:
Assisted Senior Credit Officer in coordinating weekly meetings and scheduling Credit documentation, file and database management, Formatted corporate forms and department operations manuals. Developed manual for New Accounts procedures.
Temporary Assignments
CONTEMPORARY AGENCY-New York, NY
1994 to 1996
Responsibilities:
Diverse duties and assignments, which included long term appointments as a legal secretary, information specialist, customer service representative and administrative assistant in large corporate as well as government offices. 2012 Certifications
Microsoft Office Certified in Word, Excel and PowerPoint. Education
Marymount Manhattan College
1995 to 1996
Lehman College
1987 to 1990
Upper secondary education
High school diploma or GED
Skills
• Phone call management
• Technical Proficiency
• Microsoft Excel
• Active listening
• Managing customer accounts
• Microsoft Office
• Time management
• Customer communication
• Computer operation
• Microsoft Word
• Customer support
• Client relationship development
• Customer inquiry handling
• Appointment scheduling
• Productivity software
• Client services
• Client management
• Empathy
• Microsoft Outlook
Languages
• Spanish
• English
• Bilingual
Certifications and Licenses
Driver's License
Contact this candidate