Senior Enterprise Solutions Architect and Project Leader

Ronald E. (Ron) Smith

**** ******* ***** 704-***-****

Gastonia, NC 28054 ***********@********.**.***

Goal

Senior Manager, Senior Consultant, Project/Program Manager

Executive Summary

25+ years’ experience in business consulting, client/partner relationship management, project management, and software implementations allows me to interface effectively at all levels in an organization. My organizational skills along with my excellent communications skills make me an efficient task and resource manager, capable of getting things done in a timely, efficient, and progressive manner. My persuasive leadership style gives me the unique ability to get optimum results and cooperation, and to successfully complete difficult assignments. I have an outstanding record of selling and implementing new business concepts, delivering innovative business solutions, and facilitating the transition of companies, with a high level of ethics and risk management alternatives.

I have participated in over 125 ERP sales and software/development implementations and business consulting engagements, including several global clients. Effective leadership in small, medium, and large projects/companies. Clients and associates consider me a “trusted advisor”.

100% referenceable record in ERP/MRP engagements.

Qualification Highlights

Client Services Business Consulting ERP/MRP Solutions

ERP/MRP Education/Training Sales & Operations Planning Distribution Resource Planning Advanced Planning & Scheduling Strategic Business Planning Team Leadership

Project Management Process Improvement Organizational Development Training/Mentoring Change Management World Class Manufacturing Supply Chain Management Lean Manufacturing Operations Management

5S Kanban Kaizen

TQM Forecast and Demand Management

Process (Flow and Batch) and Discrete Manufacturing (MTO, MTS, MTF, ETO, CTO, Job Shop)

MM/YY Professional Experience

Infor, Inc.

09/16 – 03/21 Senior Enterprise Solutions Architect

I worked with clients to discover their systems requirements, design software and process solutions, estimate approximate costs, and prepare services quotes. I was involved in all sales/client conversations and meetings. I also had inside responsibility for the success of each major project (over $1,000,000). My largest project was an major upgrade that covered 13 countries and 56 plants.

Infor, Inc.

04/07 – 09/16 Senior Program/Project Manager

I was Project Manager and Program Manager for several large, complex, international consulting assignments. I managed teams of 3 to 14 consultants who implemented the LX (BPCS) and XA (MAPICS) ERP software systems and various add-on products. I was often called on to take on problem implementations and worked to make them successful and referenceable.

Software & Solutions Associates, Inc.

03/01 – 03/07 President and Owner

I managed 16 employees in the sales, delivery, and execution of successful software/management solutions. We consulted with our clients to determine the problem areas, and assisted the clients to purchase and implement software solutions, while improving their internal processes. This grew from a small start-up company to over $12 million in annual sales, with many international clients. BPCS and MAPICS were the primary products we supported.

One of my major clients includes a $3.2 billion company with 6 divisions. We were working with their second largest division to define and map the Current State business processes, to define and map the Future State processes, and assist them to move from current to future state. My work involves workers from the board room down to the shipping floor. The estimated annual savings on this project is almost $7 million per year.

SSA Southeast/iWork Software, Greensboro, NC

8/97 – 12/00 Vice President of Professional Services and Education

I managed a team of Senior Consultants (8 Account Managers and 16 Engagement Managers) who, as the day-to-day on-site project leaders at our client sites, implemented our products, directed the implementations, and ensured client satisfaction. The focus of these products includes ERP, eCommerce, B2B, business process improvement, and enterprise application integration. In fiscal year 2000 my teams accounted for about $16 million in company revenues. I also managed the Education Specialists and created the Education/Training Center for our company. This team generated approximately $4 million in revenue for fiscal year 2000. I had full P & L and administrative responsibility for both these functions. My responsibilities included managing the BPCS practice, composed of up to 44 professionals

I was involved in an economic downsizing that several included members of the senior management team, as well as over 60 members of my team.

06/94 – 07/97 Account Executive (Senior Principal Consultant)

In this position I functioned as the client executive contact within our company, working with client executives to ensure client satisfaction and quality services delivery. I had P & L responsibility for 3 to 10 clients at any one time while monitoring the overall success of our teams in the client base. This position is primarily responsible for generating successful client relationships, referenceable clients, and creating installed base revenue. My client base generated about $7 million in revenue during fiscal year 1997.

03/86 – 05/94 Senior Manufacturing Consultant/Project Leader

I worked with client personnel and our internal resources to improve the manufacturing processes, to train the client, and to implement our ERP/MRP package, BPCS, for clients with multiple facilities worldwide. Each of my 12 implementations came in under budget, on-time, and with exceptional client satisfaction ratings.

Gaston County Dyeing Machine, Gastonia, NC

08/81 – 02/86 Director of Information Services

I managed a staff of 7 professionals to move this company from a TI 990 mini-computer to an IBM S/38 and eventually to an AS/400 computer running the DATA/3 ERP/MRP software. We implemented a full closed-loop system, including manufacturing, distribution, financials, and bar-coding software. Within 3 years Gaston County Dyeing Machine was certified as a world class manufacturing company by the Ollie Wight group. My team was also directly responsible for annual savings of over $2,000,000 per year.

Computer Systems, Inc.

02/68 – 07/81 Manufacturing Consulting Team Leader/Senior Project Manager

I worked with a team of 9 programmer/analysts and consultants to implement the IBM MAPICS ERP/MRP system in textiles companies and textile machinery manufacturers all over the world, including Japan, Canada, Mexico, Italy, Switzerland, Germany, Italy, Belgium, and Argentina. Computer Systems was eventually sold to the Ernst & Whinney public accounting firm.

Professional Affiliations and Certifications

APCIS Certified CPIM, MRP/CRP Instructor

Member of the board of directors of the Southern Association of BPCS Users (SABU) for 8 years

Chaired the Committee for Adherence to Better Business Practices for SABU for 3 years

Chaired the Committee for Change Management for SABU for 5 years

Certified Project Manager with Project Management Institute

Personal Info

Born 07/27/47. Married since 2/2/1966. Proud father of 3 fantastic children.

Active in church and civic organizations.

Enjoy sports, reading, and the beach.

Education Info

Graduated from Ashley High School, Gastonia, NC, June 1965

Graduated from Central Piedmont Community College, Charlotte, NC, December 1967

Associates in Applied Science- Computer Science and Business Management

Attended University of North Carolina at Charlotte.

Additional Accomplishments

Past member of IBM AS/400 (Silverlake) Advisory Board

Past member of Microsoft Product Advisory Board

Guest Speaker/Lecturer

UNCC- Commitment to Excellence in Manufacturing

Gaston College- Guest speaker/part time instructor

APICS conventions/seminars/meetings- JIT Repetitive Manufacturing & Lean Manufacturing

Supply Chain & Logistics Considerations

The Evasive TQM

Mastering ERP/MRP implementations

Churches in NC- Small Groups in a Dynamic Church

Lay Leadership seminars

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